Great service and communication. Will recommend to friends.
7/8/2014
Ernest R. VERIFIED CUSTOMER
Vehicle Make : Mazda
There were multiple delays with wrong parts coming in or not coming in. There were delays with production. My car waited two days to be painted due to short staff and oversights. Delays in assembly added to the timeline. Te battery that was dead when the vehicle was towed in and was jumped three times while it was in the shop was not replaced and I was not notified that there was even a problem until I picked te vehicle up and it wouldn't start. No one did a walk through with me after to explain what was done. Overall not a pleasant experience. Thumbs down.
7/8/2014
Jeffrey H. VERIFIED CUSTOMER
Vehicle Make : GMC
I'm just so happy that I got my car back earlier than anticipated and it looks amazing! Thanks so much :)
6/28/2014
Deborah H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent communication, courteous people! Thank you for doing such a good job on my car!
6/28/2014
Becky D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service, great repair - I'm very pleased with the whole process and all the people I dealt with.
Thank you!
6/26/2014
Eric S. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you to the Copper Center team for troubleshooting and fixing the problem with the power windows on my Explorer Sport Trac! I appreciate all the work you put in to track down and get them working again.
6/17/2014
Dean D. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job!
I may need to bring in for a little noise I hear on the freeway - it sounds like a loose nut or screw bouncing around in the driver's side dashboard/steering wheel area.
6/14/2014
**** K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service. Margarita was great. I'm very happy with the repairs.
6/14/2014
Katrina F. VERIFIED CUSTOMER
Vehicle Make : Mazda
Shop seemed more concerned with insurance claim for hail damage than repairing items as I requested. Another shop quoted me a price that was half the cost of Arthur's repair. The shop only repaired two of the three items I requested. The third item was taken care of in the hail damage quote versus being repaired as requested.
6/10/2014
Sandra B. VERIFIED CUSTOMER
Vehicle Make : Honda
Appreciated the text message updates on my repair and prompt service. Also appreciated the set up of a car rental and having it right at your shop waiting for me so I didn't miss any time from work. You made the transmission very smooth. Great repair job and paint match! Very pleased with your service.
6/8/2014
Jonathan S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Customer service is magnificent. Updates were provided throughout the process. I have no complaints.
6/6/2014
Arelene C. VERIFIED CUSTOMER
Vehicle Make : Subaru
My experience was totally positive. Your employees are
so very helpful and considerate, and they went the extra
mile. My car looks fabulous and I will definitely
recommend you to friends. On a scale of ****-10,
I definitely give Arthur's a 10! Thank you very much.
6/4/2014
Cadet Maloupu. VERIFIED CUSTOMER
Vehicle Make : Mazda
They repaired everything, cleaned my car inside and out, and listened to my concerns. Really great service.
5/24/2014
Sheila M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Courteous and professional service from everyone that I dealt with. Work was high quality and very happy with the results. I would highly recommend them to anyone needing auto collision repair.
5/22/2014
Robert L. VERIFIED CUSTOMER
Vehicle Make : Honda
Very happy to get the scratches buffed out of my car while I waited. Since getting the work done and paying there has been one little issue. Way too many emails. I had 2 emails saying thanks before I even made it home. Another came an hour later and now the survey. I think one thank you email would have sufficed.
5/22/2014
Cadet Kamryn. VERIFIED CUSTOMER
Vehicle Make : Honda
Perfect job. Completely satisfied.
5/22/2014
Kent J. VERIFIED CUSTOMER
Vehicle Make : Honda
Receptionist was especially helpful. I had my son's baby seat in the back of my car and couldn't get it out. Without hesitation she came out and immediately helped me. Please thank her again for me.
5/15/2014
John W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car looks great, and I appreciate the strong customer-service attitude.
Thanks,
John Wolf
5/13/2014
Mathew C. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service and finished earlier than date given. I would recommend them to friends.