I was very pleased with the way I was kept informed about the progress of my repair.
3/10/2018
David N. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly, professional with quality repairs. Will recommend to others.
3/8/2018
Joseph G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Service was great, I thought well taken care of, and when I finally got my vehicle back it was in perfect shape.
3/3/2018
Azusena G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Russel was a great help kept me up to date on my car until it was completed. It was great customer service thanks for everything.
3/2/2018
Gary W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Russell at Clear Lake Service King was great. The phone and text updates shows how you respect your customer and value communication. The body work was flawless - like new! Overall, I have NEVER had a better overall experience with a business. 15 on a scale of 10.
2/27/2018
Linda B. VERIFIED CUSTOMER
Vehicle Make : Mazda
I had to bring my car back for 2 things that still needed attention.
However, the staff was very nice and respectful in their dealings with me.
2/22/2018
Steve C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The location was very clean and organized. My service coordinator, Russell was on top of the repairs ech day Nd kept me ell informed of the progress. Couldn’t have expected any better service.
2/20/2018
Kevin A. VERIFIED CUSTOMER
Vehicle Make : Dodge
The service was great the best ive ever had my car looks brand new again being a military retiree that takes a lot of stress off me and I’m very grateful to the service associate he did a wonderful job I will be back in the near future if I have a need to service
2/17/2018
Eunice N. VERIFIED CUSTOMER
Vehicle Make : Honda
Russel has excellent communications skills always on top of all questions and if don’t have the answer he will look for them
2/16/2018
Celestina M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Russel kept me up to date on the status of my car and was very thorough with the whole process, from start to finish.
2/10/2018
Rosendo R. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job by the staff. Everyone was helpful.
2/10/2018
Deanna O. VERIFIED CUSTOMER
Vehicle Make : Ford
There were several issues with the service I was provided.it was almost 2 weeks before I was even given an estimate on the damages.My car was drivable and I had made an appointment. I would not have brought it in if was wasn’t ready to
be taken care of in a timely manner. Also I was not kept informed of the progress of the repairs. I would have to call to see what was going on and when I could expect my car to do be completed. The repairs on my car appear to be well done but I was very frustrated with the communication along the way. It was challenging.
2/10/2018
Fergusonmickelina L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Russell was terrific
- we received daily updates
2/7/2018
David C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Appreciate keeping us updated on the repair process via text messages. Thanks for completing the job on time (even with the “snow days”). The car looks GREAT. Thanks!
2/3/2018
Suzanne P. VERIFIED CUSTOMER
Vehicle Make : Audi
Superb workmanship! It looks like nothing happened! I was pleasantly surprised to find that they washed and vacuumed my car. Thank you so much!
2/2/2018
Gloria T. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thank you Alex Cessner for your great costumer service. He took his time to explain to my mother everything that was done to her truck with much patience do to the language barrier.
2/1/2018
Cindy B. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were very helpful with making a decision on insurance. Russell kept me updated throughout the whole process. I am happy with the completed product. Thank you
1/31/2018
Omar M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you!
1/28/2018
Penny B. VERIFIED CUSTOMER
Vehicle Make : Ford
The repair to ok to long. I dropped it dec 6 and I got it back Jan 27. Y’all did pick up the rental after 30 days and for that I thank you