Everyone was very professional. My car looks great. I appreciated the texts on how the work was coming along.
8/25/2016
Tyler D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
David was great throughout the entire process. Kept me informed with what was going on with my vehicle. Very satisfied with the service I received, and will recommend Service King.
8/24/2016
Diana E. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Everyone was kind helpful and answered all my question. Thank you for the good work and kindness.
8/23/2016
Misty J. VERIFIED CUSTOMER
Vehicle Make : Infiniti
My car was not repaired fully. I am not happy at all.
8/20/2016
Dennis F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very poorly organized. Emails/texts sent by "corporate" not in sync with actual status. Overall - not a good experience from the moment I walked in the door. Would not choose to do business again with Service King (at that location at least).
8/19/2016
Paul C. VERIFIED CUSTOMER
Vehicle Make : Ford
Dave was awesome sent me a detailed message daily of everything that was going on. And was helluva lot faster than first predicted. Amazing
8/19/2016
Tania T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Dave kept me updated and was the nicest person! Made this process easy breezy!
8/18/2016
Janice R. VERIFIED CUSTOMER
Vehicle Make : Kia
My experience was the absolute worst. My initial adjuster assigned to my claim got moved to a different location in the last stages of the completion of my vehicle. Understandable that these things sometimes happen unexpectedly but the repair man (Ralph) not sure of his job title seemed a little too busy to assist me. 3 days in a row I called him mornings mostly either he'd tell me he'd call me right back with more info or he was ALWAYS out at lunch. I wouldn't receive a call back from him until 6:30 or 7pm in the evening several hours after my initial call. The list goes on and on but I simply had the worst experience and I will NEVER do business with you all again. I mean that in the most sincerist form and I deeply apologize for any inconvenience I may have caused. You guys are greatly appreciated just not the best customer service.
8/18/2016
William W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
John Novotny is an awesome GM. He certainly goes out of his way to please and make sure you are completely satisfied. Would highly recommend Service King to my friends if ever needed.
Also Christopher **** is a wonderful employee and he was the original one that helped us after our wreck. But has since been transferred to another location.
Thank you again!
Susan Browne
William W
8/11/2016
Dennis C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Far too slow but high quality
8/11/2016
Mary T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Service King customer service was great! I appreciated the text messages that kept me informed on the progress of my repair.
8/11/2016
Alexander B. VERIFIED CUSTOMER
Vehicle Make : Kia
They did a great job! I was impressed with the quality of work and the customer service was excellent! I will do business with you guys again! A+ 10/10 Gold Star!
8/8/2016
Adrian L. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank to service king and all who play a part in getting my vehicle repair ya ll have done and awesome job and I will recommend service king to any one need work done thanks guys keep up the awesome work.respect.
8/6/2016
Bernard C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
My backup camera is not working correctly and back bumber not attached correctly
8/6/2016
Gavin O. VERIFIED CUSTOMER
Vehicle Make : Infiniti
job well done
8/6/2016
Jessica B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was unbelievably nice & friendly. It makes me want to switch my car insurance to geico lol.... That way, if I ever need my car fixed, I can use your location again for insurance, rental & repair!!
8/5/2016
Sadie G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Truck was not fixed right.
Thanks, Ted Goodrum
7/31/2016
Michael B. VERIFIED CUSTOMER
Vehicle Make : Audi
Called stating vehicle was completely repaired rear bumper. Drove an hour to pick up vehicle but now both of my rear tail lights do not function. Was told to drive with the vehicle without tail light function. Also states that they did not lift thus it is not there issue. The audi electrical system had to be accessed to repair the bumper and reverse sensors. Prior to bringing in the vehicle everything was functioning. Not happy that this was not taken care of prior to contacting me. You would think the mechanic or staff would notice the warning light and try not to send me with an unsafe vehicle.
7/31/2016
Renee W. VERIFIED CUSTOMER
Vehicle Make : Ford
They were very courteous and informative.
7/27/2016
Shaun B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great service. Dave was great and kept me informed about the process.