I had my car being repaired for 2 weeks...was called that my car was ready. When I arrived at Gwatney Collision & seen my car, the paint job was amazing. Everything else looked like a 2 year old did the body work. I refused the work, Gwatney did take & redo, repair, actually dismantling it the 2nd time to get my car right. I was extremely disappointed the 1st time because ****. The staff assumed the work was acceptable. 2. That I would appreciate my car looking the way it did...it was insulting. I know that a good should be able to open & that gaps should not be hugely visable. The 2nd time around..I was happy with the way my car looked. Overall, my experience in the past was great. This time was not. If I had another accident heavens forbid, I'll give 2nd thought to using Gwatney.
7/1/2020
Carla O. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I need to come by and get small area on rear back trim that was not taped off and has white paint on it. Other than that, pleased.
6/27/2020
Maurice C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Did a GREAT job repairing the damage to my vehicle, unfortunately there was paint overspray from another vehicle on mine. You guys are working to fix the this issue. I’ve had other vehicles repaired through you all and have always been satisfied. Thanks
6/21/2020
Komunyaka A. VERIFIED CUSTOMER
Vehicle Make : Dodge
You guys did a really good job ????
6/18/2020
William L. VERIFIED CUSTOMER
Vehicle Make : Ram
Front desk was super professional
6/13/2020
Nick S. VERIFIED CUSTOMER
Vehicle Make : Ford
Trish is awesome. She is very thorough and professional. Great experience.
6/10/2020
Andrew P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car dropped off right after expensive detail job. At pickup car was dirty. No offer given to use the car wash you all own next door. Representative said, “when the car sits out for a week it gets dusty.” I had made a point previous to pick up that we expected the car to be clean and we were assured it would be. No apology or offer to refund car wash expense. Instead, rep complained to our company. Very unsatisfactory.
6/2/2020
Kelli R. VERIFIED CUSTOMER
Vehicle Make : Ram
Amy was wonderful to work with
6/2/2020
Carl C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very professional, I would recommend you
5/28/2020
Earlene H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job! Exceeded all expectations.
5/22/2020
Sheena T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service. Turn around was fast
5/19/2020
April M. VERIFIED CUSTOMER
Vehicle Make : GMC
They did a great job fixing my 20 Terrain after being hit by a tire.
5/18/2020
William H. VERIFIED CUSTOMER
Vehicle Make : GMC
Although I thought their customer service was top notch, my issue with my navigation system is still not working. To be fair though I haven’t contacted them to resolve this issue.
5/15/2020
Cordelia S. VERIFIED CUSTOMER
Vehicle Make : Nissan
My front sensor is not reading correctly.
5/13/2020
Tommy R. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for a job well done and finished proficiently and before the predicted date.
5/9/2020
Charles H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Prompt, professional, and courteous service. Great experience with Gwatney collision.
5/8/2020
Joe C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Job well done like always! Thank you!
5/8/2020
Kevin C. VERIFIED CUSTOMER
Vehicle Make : Kia
All was great.
5/2/2020
Bobbie P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Always come out and look the vehicle over once it ready for pick up with the customer and before the customer gets there.
4/30/2020
Jeffery C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Repairs were perfect but the car was washed prior to my pickup and it smelled like Mildew on the inside. I drove with windows down for 2 days trying to air out the smell.