Contact person did not know or lied about status of repairs. Bed cover was assembled out of square. I adjusted so it would fit correctly. Lost a lug nut on right side rear (side that was damaged) replaced it and retightened the rest. Paint looks good, drives fine so far (2 weeks). Just makes me wonder if the small stuff was not important, was the important things done with quality? Time will tell if your guaranty is better when needed. Dennis H
8/21/2024
Susan A. VERIFIED CUSTOMER
Vehicle Make : Jeep
The work was excellent. The people were very knowledgeable and kind. A good company.
2/18/2024
Deborah G. VERIFIED CUSTOMER
Vehicle Make : GMC
Great service & job on my truck!
12/22/2023
Ronald M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service by customer service representative.
11/12/2023
Howard H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
You have the right people in the right place. My experiencing has always been pleasant.
9/23/2023
Dawn C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I love the people that work at the Collision Center.
8/15/2023
Teresa F. VERIFIED CUSTOMER
Vehicle Make : Ford
The customer service team was courteous, and the mechanics did a top-notch job.
5/15/2023
David E. VERIFIED CUSTOMER
Vehicle Make : Subaru
Satisfied, not completely satisfied. Longer delay in getting my car back than expected. No need to contact me.
5/12/2023
Tera D. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
The customer service was great and my car was done early! I love how my car turned out because it looks good as new!
5/9/2023
Susan A. VERIFIED CUSTOMER
Vehicle Make : Jeep
The Jeep was excellent work. Would definitely recommend. Everyone involved was very experienced and nice. Thank you.
5/5/2023
**** R. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks for having my truck ready.
4/16/2023
Taylor S. VERIFIED CUSTOMER
Vehicle Make : Buick
The team was helpful and kept me in the loop at all times. Really thankful for the Gwatney Team. I hope I don’t have to see them again but if I do I’m more than happy to use Gwatney!
3/12/2023
Donald W. VERIFIED CUSTOMER
Vehicle Make : Toyota
There were additional minor dents in adjacent fender, that I would've liked to have gotten taken care of.
2/26/2023
Donald S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Looked good
2/16/2023
David J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Joe was the most helpful worker you have. He made sure that things worked out well when everything went wrong. Kudo's to him, and the rest of the staff for a satisfying experience.
1/27/2023
Pamela I. VERIFIED CUSTOMER
Vehicle Make : Lincoln
We had some post-repair issues. Back seatbelt was detached and unusable (still need to take it back to get it fixed), new creaking sound in the back where I’m assuming the repair was done, new crackling sound under the air vent which may be from removing the dash because there was no front end damage. I can comment on how wonderful our rep was- I think Amy or Amanda? She kept me up-to-date on everything and was helpful when we had questions.
1/14/2023
Sherry R. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
The guys had some trouble getting the parts to all work with the computer system but, they kept at it. Finally got the correct setup and got it working.
1/7/2023
Cary C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Met every deadline. Kept me 100% informed on the status of my repairs. Most of all, my truck looks like new. I'll never use anyone else.
12/27/2022
Wade A. VERIFIED CUSTOMER
Vehicle Make : Honda
This wasn’t our first experience at Gwatney. Each time the job was done right. A special thanks to Tia for keeping us up to speed on the repair status. I highly recommend Gwatney Collision!
11/24/2022
Reba M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Got to bring it back in. Turn signal fell out on driver side. I taped it back in till I can talk to you about it.