No quality control to inspect the work done on my vehicle
10/12/2024
Shawna N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We arrived July 3rd near the end of business day. There was a need for a rental. They did nothing help during a difficult time. It would have been nice if they had just gone over my options. They accepted my car and left me to the street of ocala during a holiday weekend.
There was no communication until my car was taken to the body shop. She was the only who bothered or took the time to answer my questions. Thus, devising a plan to get me back on the road.
You should put Amy at the customer service center to train others for basic mannerisms.
9/22/2024
Paulette C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Palm Chevrolet gets it - they offer an exquisite customer service. And on top of that, their work is unparalleled. I can't say enough about them, and recommend them to everyone who has interest in a car purchase or repair!
6/1/2024
Anthony G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very happy with the repair
5/12/2024
Paul M. VERIFIED CUSTOMER
Vehicle Make : BMW
Professional body shop with great communication with customers. Finished product was outstanding
5/10/2024
Jose S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very good customer service, the attention was beyond the expectations. The car repair look like nothing happened to it, fantastic job, highly recommend.
4/21/2024
David D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was very pleased with everything and everyone involved with the repairs
4/12/2024
Maygen B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I had to bring the car back several times to be fixed. Blamed that every car had different body panels on it. I didn’t buy another car in the lot I bought my car. And it was not fixed to my standards. The communication was not there I shouldn’t have had to go back and forth myself with two very small children. And I get text messages about my car repair status, when I am driving the car. Overall very disappointed in the customer service and will not be bringing my car back. When I originally made the appointment I brought the car in and they had canceled my appointment and did not inform me. The rental they gave me was not comparable to the car I purchased.
4/4/2024
Raymond W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Was a bit hesitant about going to Palm Chevrolet but after was said and done I was completely satisfied with the work both body and electrical that they did on my truck! Would highly recommend!
2/23/2024
James P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They done a great job. Very satisfied with the work.
Thank you
2/23/2024
Rafael S. VERIFIED CUSTOMER
Vehicle Make : Honda
Ready Good Job
2/2/2024
Miguel C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Always giving updates of how the fix was doing
9/2/2023
Kathy P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent repair job! Looks like new.
Staff are so caring and explained everything in detail. Kept me updated along the way. My Trax was ready sooner than I expected.
8/12/2023
Scott H. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent work in the time frame that I needed. Office help is courteous and makes you feel like repairing your car to your complete satisfaction is important to them. Highly recommend.
6/24/2023
Robert R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am still waiting for my new toeing hooks.
6/3/2023
Brett S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service from the beginning of the repair process till the end. Very happy with the experience. Quality of work was also awesome.
3/13/2023
Shawnee K. VERIFIED CUSTOMER
Vehicle Make : Honda
You all did a great Job
thank you for all your hard work especially Willie.
1/16/2023
Kayla M. VERIFIED CUSTOMER
Vehicle Make : Honda
It was a long 4 months without my vehicle. I picked my van up to diagnose the problems my vehicle was having myself. I was without ac for over 2 weeks after it went out not even 24hrs of having my vehicle in my possession to only have one problem after the next. Just about every repair that chevy palm did honda of ocala had to redo and address the issue. My vehicle had parts replaced that chevy had put in that where clearly from a junk yard and not working properly. I was very much taken advantage of and I would never recommend their service. Horrible experience.if someone would like to reach out I would gladly elaborate more.
11/17/2022
Chris G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Repairs were done to a level that you cannot tell that there was ever any damage. Car looks great!
9/18/2022
**** P. VERIFIED CUSTOMER
Vehicle Make : Nissan
It took much longer than we were told which cost us more for a rental car. However, the actual work/repair is perfect.