Everyone was very helpful and kind. I enjoyed getting the updates via text. Fortunately my car was ready a day early. Chuck was especially helpful and my car looks great. And thanks also for washing the car and even getting pine sap off.
2/20/2016
Terri A. VERIFIED CUSTOMER
Vehicle Make : Audi
Gary always kept me informed and explained everything to me in terms I was able to understand. He was always available for my queries, and ensured if he happened to be out of the office, who's wlse I should ask for. Eric was equally available and totally professional. The office morale, organization, and efficiency was notable. Aside from performing excellent repairs on my vehicle, it was more than obvious to me that Emerald Coast Collision has more than just 'good' leadership/management... it is Great!
2/20/2016
Christopher B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Looks good. Appreciate the wash. I will recommend your shop to family and friends.
2/18/2016
Michelle C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very polite, and my car looks great. The only thing I am not happy with, is how long it took. I was without my car for 45 days with two working adults and two kids.
2/6/2016
Kelvin W. VERIFIED CUSTOMER
Vehicle Make : Jeep
I was very impressed by the employee's helpfulness and professionalism. I would definitely recommend this center to anyone who needs vehicle repairs.
2/4/2016
William C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
This was the best experience my wife and I have ever had with a repair shop. Everything from the personnel, courtesy, skilled mechanics, materials, workmanship, accuracy, knowledge, and scheduling!!! Thanks for a job well done! **** and Carolyn Christensen
2/2/2016
John R. VERIFIED CUSTOMER
Vehicle Make : Ford
The entire experience to me was a pleasant one. This is the first time I had to use my insurance for this purpose and I wasn't sure what to expect but the folks from Emerald Coast Collision made it easy. I will definitely recommend to friends and family who need repairs done.
2/2/2016
Voris H. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was without my car 4 days longer than I was told. You forgot to repair the back bumper even tho you gave me an email with the estimate.
1/27/2016
John H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks to Chuck and Tom I'm now back on the road everything's great
1/23/2016
Andrew W. VERIFIED CUSTOMER
Vehicle Make : BMW
Awesome experience. Gary was great and the car looks great too. 5 stars for sure.
1/23/2016
Melanie B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Job well done. My car looks better than great. Thanks
1/22/2016
Elizabeth O. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent customer service, repairs were completed at time promised, business hours were convenient!
1/22/2016
Andrew G. VERIFIED CUSTOMER
Vehicle Make : Ford
First class service. Everything went as planned. Excellent work !
1/22/2016
Joshua R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very dissatisfied with the employees. In fact when I left an honest review on Google I was flat out threatened by an employee who didn't like it to remove it or risk having the owner use his "connection with colonels and generals on base to make me regret it"
1/21/2016
Travis E. VERIFIED CUSTOMER
Vehicle Make : GMC
Great work but the communication was a bit bad.
1/19/2016
Paula H. VERIFIED CUSTOMER
Vehicle Make : Honda
I love it. My car looks amazing. Thank you so much.
1/15/2016
Rex F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thanks for a great job on an older truck.
1/14/2016
Amy G. VERIFIED CUSTOMER
Vehicle Make : Mazda
I'm happy with the repairs that were done to my vehicle and even appreciate the cleaning it was given afterwards. I do have one issue that I will be calling about at my first opportunity. I noticed upon driving it to work in the rain that there is something creating a cloudy film across my windshield that wasn't an issue before my accident (there had been rain this day) that makes seeing the road difficult with lights around. I stopped along my way at a gas station to see if it would come off with those window cleaners they have outside... no luck. I am very concerned about this.