Thank you! As a customer, I felt as if you took care of every need ... to include the needs that I didn’t know I had. Your service met The Golden Rule (treat others as you would like to be treated). Again, thank you.
12/10/2019
Eric P. VERIFIED CUSTOMER
Vehicle Make : GMC
Absolutely hands down best body shop in the Florida panhandle!
12/7/2019
Sandra L. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Although the Thanksgiving holiday interrupted and added some extra days to the repair, I was extremely pleased with the updates on progress to keep me "in the loop". Ashley was great! Her bubbly, friendly professionalism was a treat when dealing with our "car withdrawals".
12/5/2019
BRIAN S. VERIFIED CUSTOMER
Vehicle Make : GMC
I very satisfied with the job Emerald Coast Collision did. Although my estimated time of completion was extended a few times I was kept up to date by their text messages and I knew my vehicle was getting repaired by the best in the area.
11/24/2019
Nicolas G. VERIFIED CUSTOMER
Vehicle Make : KIA
Amazing job. Perfect on timing, always stayed in touch. Job well done. Thanks to all. Best in town
11/23/2019
Jon H. VERIFIED CUSTOMER
Vehicle Make : JEEP
The work was very well done on my Jeep Grand Cherokee Trailhawk! Will recommend you to others! Gary and Ashlee were both also very nice to work with! Thank you!
11/22/2019
YASHIKA C. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Very pleased !!! And a super great staff !
11/14/2019
JACOB N. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
You guys did a great job!!
11/12/2019
MICHA K. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Nick and Emma went above and beyond. Always pleased, thank you
11/8/2019
CHARLES G. VERIFIED CUSTOMER
Vehicle Make : HONDA
Great Job! Work was completed 3 days sooner than estimated. Very satisfied.
11/7/2019
ELLEN T. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I took my car in and they (Gary) took care of everything else. The text alerts were helpful in letting me know when it would be ready so I could maintain my schedule. They were knowledgeable and Gary was so pleasant to work with.
Thank you for a good experience.
11/2/2019
Pamela T. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
The actual work on the vehicle was fine. It took significantly longer than originally forecast, but I understand that new issues were discovered and that's ok. My issue was with the very poor customer service I received throughout the entire process from my representative. My telephone messages were not returned. She did not call me as was scheduled. The information that was provided to me was not always correct. I was not placed into the text update system until 2 days before my car was picked up (after she had told me it not only should have been done at the start of the process but that she would do it 10 days in, but didn't).
11/1/2019
Roberta W. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
The whole experience was extremely easy and my car looks great! Thank you all.
10/30/2019
Richard F. VERIFIED CUSTOMER
Vehicle Make : NISSAN
I think I might have to bring in to get it buff and some over spay taking care of around the door and hood.
10/29/2019
BLANCA C. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
Thank you so much. Service was great, I would return for any repairs in the future. I even was surprise that my car was washed!
Thank you again.
10/29/2019
BRUCE D. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Gary was very friendly and explained everything in great detail. Hopefully we don’t have another accident, but I’d we do we will use Emerald Coast Collision again.
10/27/2019
Michael B. VERIFIED CUSTOMER
Vehicle Make : BMW
I was impressed with the level of communication and frequency of updates on the progress of my repair. A hard to find part was required to repair my car back to its original appearance and ECC was able to find the part and complete the repair quickly. The work looks like brand new !
10/26/2019
PETER C. VERIFIED CUSTOMER
Vehicle Make : FORD
Seems good
10/25/2019
RICHARD G. VERIFIED CUSTOMER
Vehicle Make : DODGE
The effort and professionalism displayed by Gary was exceptional.