Sasha extremely rude, talks about customers while their waiting on the phone, nice!
Inspection on the toyota wasn't good, I won't be back!
9/10/2024
Herbert M. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was my third interaction with the emerald Coast Collision Repair staff and it was just as rewarding and successful as my other two. You have an outstanding staff, they were friendly, customer orientated and could not do enough for me. I have already shared my experience with several new folks in my neighborhood should they need car repair services. Keep up the great work!
9/2/2024
**** Y. VERIFIED CUSTOMER
Vehicle Make : Lexus
Y'all have been more than professional and awesome in the work you do. I brought my vehicle to your shop after a different shop had messed up the work that was supposed to be fixed. Your staff took me in as if I was family and corrected as much that could be done to help me and my car be in a better place. I can't thank you enough for going above and beyond. Thank you for hearing my story and lending your service. Thank you... Thank you!
7/21/2024
Gordon (karol). VERIFIED CUSTOMER
Vehicle Make : Subaru
Just about perfect, my wife wishes it happened a bit quicker The folks we interacted with, and the coliision repair were excellent.
6/30/2024
Linda G. VERIFIED CUSTOMER
Vehicle Make : Honda
Keep Uo the Good Work. Everyone was Great
6/30/2024
Gail B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Your customer service personnel are amazing!
5/31/2024
Peg R. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Nice people
5/11/2024
Cynthia B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Have not had need for collision repair in many years so was felt a bit out of my league. They made it easy, friendly, and my vehicle was ready within 2 days. Would choose them again.
5/11/2024
Killian A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was always pleasant and full of life and willing to help.. Always responded when asked questions and were prompt about time frames.. 5 stars
5/11/2024
Stephen B. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Professional and caring. Excellent results
5/6/2024
**** Y. VERIFIED CUSTOMER
Vehicle Make : Lexus
The whole team is awesome. Very welcoming and professional. I came at a time from another different collision shop that really messed up the repairs needed for my car. Long story short, it has been about a year since my original repairs that did not end well. There was no way I could trust the original shop to fix what they ruined. I have a friend who informed me that he had work done and highly recommended the folks at Emerald Coast Collision Repair. I took my car in, was notified of any new findings, fixed what was wrong, and the staff treated me professionally. To come a long way from the previous shop I dealt with, I can't say enough how thankful I am for you guys. Thank you for being awesome and taking care of my car!
4/18/2024
Randy K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent shop with caring people!
4/12/2024
Leon S. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was so friendly and helpful.
3/21/2024
Kathryn B. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was such an easy process. From the time I called to schedule an appointment for an estimate, to the estimate appointment, to scheduling the repairs- it was around 3 weeks total! It was estimated to be 2 weeks to repair but was done in less than **** week. I’ve used another repair shop previously and had a horrible experience - I really appreciate the wonderful experience at Emerald Coast Collision! We will definitely use Emerald Coast Collision in the future for any repair needs and will refer friends and family as well!! Thank yall so much!!
3/17/2024
Robert E. VERIFIED CUSTOMER
Vehicle Make : Audi
The only part that could have been better was that the first person I dealt with left and it took about a week before someone else connected with me.
3/15/2024
Terri H. VERIFIED CUSTOMER
Vehicle Make : Jeep
I never received the quote to repair my Jeep. It's been a month since I brought my vehicle to your shop. I waited about a week and called to inquire about when I would be receiving it, she said a couple of days. I heard nothing back, so I just gave up.
2/17/2024
Richard L. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Very good experience
2/14/2024
Kenny E. VERIFIED CUSTOMER
Vehicle Make : GMC
Easy peasy. They were able to get me in within about a week. They worked with the insurance company to identify additional damaged not picked up during initial adjustment. The repair was quick but there was a small delay with a back order part. Sasha kept me updated along the way.
2/10/2024
Paige B. VERIFIED CUSTOMER
Vehicle Make : Subaru
We were so pleased with the work done on our car. We felt confident the whole time our car was there, knowing it would be done right and look as if nothing ever happened. Thanks again for all your hard work!