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Real Reviews from VERIFIED CUSTOMERS
Alexxus H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I cant thank you all enough... I got my car back like it was brand new, with a car wash (inside and out), i would surely be greatful to reference you all to others. Awesome customer service and awesome repair services. Thank you again Car Craft! -Alexxus & Donnell
6/29/2017
Cecelia E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Amazing Job From Everyone
6/28/2017
Lauren R. VERIFIED CUSTOMER
Vehicle Make : Suzuki
Thanks so much for an stress free, informed, courteous experience. Job well done!
6/28/2017
Patricia B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
As a first time customer I was very satisfied with the service I received. I especially like the text messages keeping me informed.
6/27/2017
Diane A. VERIFIED CUSTOMER
Vehicle Make : Ford
Your professionals were very kind and knowledgeable l will gladly recommend you to others. Thank you, Diane M Adams.
6/24/2017
Dorothy M. VERIFIED CUSTOMER
Vehicle Make : Ford
From the moment I walked in the door and was greeted by name by Melissa , to the quick rental car service I experienced with Cameron, to the text messages giving updates about progress on my car, my experience with Car Craft was top notch. I am thrilled with the quality of repairs ! I will be recommending Car Craft Bridgeton to anyone who asks about auto body repair. Accidents are never fun, but they made the experience a lot easier.
6/17/2017
**** W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Horrible experience. No communication at all. Did the wrong paint and didn't tell me had to take it back, made me wait for over an hour to redo the paint only to tell me they didn't have it and to wait to be called on a couple hours to get it..it was over 4 hours and I heard nothing so I called and was put on hold for a while to find out it would maybe be tomorrow. They were very unhelpful. Do not recommend.
6/14/2017
Dana L. VERIFIED CUSTOMER
Vehicle Make : Lincoln
You all are awesome
6/10/2017
Gary P. VERIFIED CUSTOMER
Vehicle Make : Acura
Outstanding service and very professional staff. A pleasurable experience.
6/7/2017
Velletta W. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for your timeliness and professionalism.
6/6/2017
Erika H. VERIFIED CUSTOMER
Vehicle Make : Ford
The entire experience at Car Craft Auto Body was seamless & very pleasing. Everyone was efficient,polite, and professional. I was given a vehicle while my car was being fixed & my car was repaired & ready in less than 24 hours.I would like to thank Melissa Myer,Mark Caldwell,Cameron Daniels,and the maintenance/ body shop personnell who fixed my vehicle with pride & integrity. Thanks so much for everything- Mrs.Holmes
6/6/2017
Shey B. VERIFIED CUSTOMER
Vehicle Make : Honda
I like how they kept me informed of the status of my car.
5/27/2017
Chanelle R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent job!
5/27/2017
Joseph D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent customer service!!
5/26/2017
Patricia M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
A few things - first Melissa is wonderful! She is the perfect person for the front desk. She answered all of my questions the several times I called and was very patient and helpful. The car looks great! My only issue is with your text notification system. At 9:48 am today I received a text that my car was ready. I went to pick it up at noon and it wasn't ready until ****:30 pm. Perhaps each location should send their own notification when a vehicle is ACTUALLY ready. Overall I am very satisfied. Thank you.
5/26/2017
Selamawit D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Quick service!
5/24/2017
Janet D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Appreciated quickness of repair and job well done there is still some overspray in back Of van behind seats and I had to re lean windows for same stuff
5/23/2017
Praveen C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very upset with the repair performed. My car dashboard got 2 indicators ON after the accident. This I mentioned to the GEICO specialist which did not even care to take care. He argued that these r not of accident and in turn he asked me to get it checked outside. I had already mentioned this during the call just after the incident while reporting. I am very sad the way I was been handled. It's very very upsetting the way my problems were handled. I do not prefer either the GEICO specialist nor this location.
5/23/2017
Patrick D. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for the great service
5/23/2017
Fn Andre. VERIFIED CUSTOMER
Vehicle Make : Ford
I am very dissatisfied with the quality or workmanship done to my vehicle I did not expect shoddy workmanship from you guys I expected a professional job to be done and the service guy seems like he doesn't see plain as day in front of his face as I explained to him there was no prior damage to the vehicle but he says it looks like I am not a body guy so when they checked my vehicle out I figured they would look at it with a professional eye well I was wrong I just want my Cecile to look like it's supposed to please contact me
5/9/2017