Hector was easy to work with and thank those who were able to get my car back to me a day early! Would highly recommend Douglas to others.
4/13/2018
Steven A. VERIFIED CUSTOMER
Vehicle Make : Ford
it's my first choice for any cosmetic issues with my car.
4/7/2018
Baby C. VERIFIED CUSTOMER
Vehicle Make : Hummer
Great service from every team member from Hector, to front desk, and technicians. They were all friendly, pleasant, and overall great! My car looks as new as before and better! THanks Hector and team!
4/7/2018
Cathleen T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thanks so much for making my car new again. I will definitely recommend you to anyone who needs auto work.
4/3/2018
Alan C. VERIFIED CUSTOMER
Vehicle Make : Audi
Hector and his team are terrific!
Our car looks fantastic. I highly recommend
Douglas Auto Body. Their customer
service is awesome as well.
3/30/2018
Zhou.ding Ye. VERIFIED CUSTOMER
Vehicle Make : BMW
Very professional service. Staff there are friendly and helpful! ????
3/16/2018
Xiao Hong. VERIFIED CUSTOMER
Vehicle Make : Volvo
Hector did a good job taking care of my car and insurance claim process. Status updates were sent to me to keep me posted about the repair process and my car were fixed in a timely manner. Thank you!
1/27/2018
Denise B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Cindy is an exceptional employee who kept me informed continually throughout the repair process. I am very satisfied with the overall repairs. I would highly recommend Douglas!
1/25/2018
Raqel J. VERIFIED CUSTOMER
Vehicle Make : Honda
I’m really impressed with your excellent service from beginning to end. Keeping me updated what was going on.Cindy was very kind and helpful.
The place was nice and clean. I like the mural of Pasadena. I felt at home with all the nice Christmas decorations, TV, coffee and the smiles of your nice receptionists.
Good job! Thank you so much
1/12/2018
Hilmar M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent and efficient work on my son's car.
Happy Holidays to all. Douglas Body Shop has the Christmas Spirit!
12/21/2017
Joseph M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you
12/6/2017
Fern B. VERIFIED CUSTOMER
Vehicle Make : Ford
Cindy was especially patient and helpful walking me through the the repairs required as the result of an auto accident. She was extremely knowledgeable regarding all parts needed as well as all phases of the insurance claim process. Cindy’s professonal attitude reassured me that repairs to my vehicle would be properly handled. With all confidence and no reservation I would recommend Douglas Auto to anyone.
11/18/2017
Robert T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated the regular feedback about the progress of the repairs. The work was excellent as was the customer service.
11/16/2017
Kao &. VERIFIED CUSTOMER
Vehicle Make : Honda
Hector did a great job in here!
11/12/2017
Margaret K. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Excellent service by everyone, even the young lady where I paid my bill who so thought fully helped me put "Lyft " into my IPhone which i will need next week on my trip to NYC
Especially thank you to Hector! I felt confident I was in good hands.
And who ever cleaned it, I have never seen the Jag so shiny thank you!!
11/12/2017
Dennis P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very Friendly and welcoming staff. The vehicle was done ahead of schedule. Paint and body work was perfect. Thankyou!
11/12/2017
Mia D. VERIFIED CUSTOMER
Vehicle Make : BMW
Hector was excellent. Great communication & got the job done early. Thank you!
11/7/2017
Lois M. VERIFIED CUSTOMER
Vehicle Make : Honda
They delivered my car ahead of schedule and they did a very beautiful job.