Amazing work!! Keep it up! Thank you for everything you did for us.
12/31/2019
Aimee W. VERIFIED CUSTOMER
Vehicle Make : HONDA
Efficient and organized.
12/28/2019
WENDY W. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
My bumper was recovered to perfect condition, color matching was amazing. Nice job. Car rental returning was a great service, very convenient for customers. Thanks
12/28/2019
Refaat H. VERIFIED CUSTOMER
Vehicle Make : BMW
I have a customer for almost 25years and I only deal with Carstar because of the quality of the work and the help I get from Kevin and his staff.
12/24/2019
JUE M. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service.
12/19/2019
DEBRA M. VERIFIED CUSTOMER
Vehicle Make : ACURA
The customer service by Center Manager Arshak Karamarian, Collision Specialist Cindy Perez and Kenny in the front office was outstanding. The quality of the auto repair is excellent.
12/10/2019
GEORGE A. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Being a long distance customer since the vehicle was damaged in Pasadena while my son was at school and we live in northern California, I felt that your attention and communication was really good and much appreciated. There is nothing worse than not knowing what is going on and we never felt that way. Thank you. George Lincoln
12/3/2019
MIESHA M. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Everything from the time I dropped my car off was fast and sufficient staff is very friendly.Job well done got my car back and it looked like it came off the showroom floor.
11/30/2019
JAMES C. VERIFIED CUSTOMER
Vehicle Make : HONDA
Great job! Special thanks to Cindy and her crew!
11/23/2019
EMMANUEL C. VERIFIED CUSTOMER
Vehicle Make : ACURA
They went above and beyond to make sure my car is alright.
Thank you so much.
11/22/2019
ANDRAOUS S. VERIFIED CUSTOMER
Vehicle Make : BMW
Hector was very attentive and great to work with.
11/21/2019
JENNIFER S. VERIFIED CUSTOMER
Vehicle Make : Honda
I was quite impressed with the service and communication with everyone I encountered at Carstar. From the receptionist to the our main contact person, Kenny, -- everyone was courteous, polite, and open to answer questions. My car was ready (and cleaned/detailed!) a day early.
The check in and check out process was easy and you can tell they take care of their customers. I also liked the email updates -- you never wonder what's happening and when you might possibly get your car back.
I was very happy with my stress-free experience. Thank you!
11/20/2019
KAY K. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
The most punctual,fastest service I ever received in my life.
I am a medical doctor.you treated my car as like sickest patient recovered as perfect normal person without any waste time.
I need my car really badly because many patients need me desperately and have to be in hospital to 0545 am every morning.your store is extra miles of excellent care.
I am glad to know superve auto body care at your store.
I am totally happy above 200%.
Excellent job and deeply appreciate again fast service !!!
Also Arshak is super kind,nicest person I ever met include Hector too.
As long as you have these kind of personnel you will be super success. Great job done.
Dr.KAY K
11/20/2019
MATTHEW G. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Excellent work on the car. Good text updates on repair status. Very pleased
11/20/2019
MICHI F. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Thank you for fixing my car and delivering it to me in time for me to get to work on time.
11/20/2019
CHRIS F. VERIFIED CUSTOMER
Vehicle Make : VOLVO
There was a issue with something not being completed when I arranged pick up. The issue is bring addressed and hope to have resolved soon.
11/12/2019
DURAIYAH T. VERIFIED CUSTOMER
Vehicle Make : LEXUS
excellent job
11/11/2019
MANRAAJ S. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Courtesy cleaning of car should be done well as many other collision repair shops do a better job.
11/10/2019
JESSE P. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
I had a great experience, especially with the customer service provided by Cindy. Her attention to detail, knowledge and professionalism exceeded any expectations. My truck was fixed in a timely manner and the work done was excellent. Thank you Cindy and thank you Douglas Auto Body.
11/1/2019
RALPH T. VERIFIED CUSTOMER
Vehicle Make : HONDA
Courteous, professional, caring. Posting update on works in progress is a plus. Excellent service. Would return for service if needed.