Loved the customer service. The work was done far better than we imagined, and very quickly. We will tell everyone to come here. Our car was also cleaned before they gave back to us, very impressed. Thanks Kyle and Crew!
11/3/2018
Christine B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Every one was very courteous
11/2/2018
Susan L. VERIFIED CUSTOMER
Vehicle Make : Subaru
I like CarStar a lot and they are good to work with -- my only complaint has to do with attention to detail. For instance, my new bumper has a small scratch on it in the rubberized area -- I pointed it out but they couldn't remove it. I let it go but I shouldn't have to accept this when paying for something new.
10/27/2018
Mathew /. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was such a stress free experience. I have never made a claim before and Carstar and my Insurance handled it together with little needed from me. I loved getting the text updates regularly and when I picked it up it looked perfect! Aside from my claim, I also had them install new headlights and repair some tears in my leather. I am not sure if there is anything they can’t do!
10/25/2018
Lynnette H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The staff was great and informative. They went above and beyond to assist me.
10/24/2018
Michael L. VERIFIED CUSTOMER
Vehicle Make : Honda
Got there to pick up my car at 6 pm after I got off work and the battery was dead and wouldn’t start. Someone had left the dome light on. This is after one of the technicians dented my door backing out of the garage last week when my car was ready for pickup. It’s been a very long 2 weeks.
10/24/2018
Dale/marlene H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Our car looks amazing! Thank you so much for all the extra effort and time all of you put into it. We really, really appreciate it!!
10/11/2018
Mike S. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Dan and the team did a wonderful job.
10/7/2018
Keith G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very satisfied with the staff, everything went very smoothly, I will recommend them to my friends and colleagues, thanks for the great service!
10/4/2018
**** R. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Dan, Kyle, Toni, and **** did a great job. Very professional and kept me infiormed the whole way!
10/1/2018
Scott P. VERIFIED CUSTOMER
Vehicle Make : Honda
From start to finish the staff was extremely professional and helpful. Despite the many insurance fallbacks we had they kept me in the loop and handled everything for me so I didn’t have to worry.
9/29/2018
Tyler T. VERIFIED CUSTOMER
Vehicle Make : Ford
Loved the email updates, and how quickly your team was able to complete my vehicle. 100% satisfied! Thanks!
9/28/2018
Carol K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was done well. So organized, communication was excellent. My car looked great and you even cleaned it inside and out. I am very pleased. Thanks!
9/22/2018
Ryan K. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks new again! I appreciate them taking the extra time to buff out the scratches. I am completely satisfied and will be back if needed in the future. Thanks!
9/18/2018
Edward R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Nice job repairing my car. Great service.
9/13/2018
Barb M. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service, friendly employees, timely service, very pleased with the repairs that were done.
9/8/2018
Catherine D. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service every time
Thank you!!
8/16/2018
Joel T. VERIFIED CUSTOMER
Vehicle Make : Toyota
After our collision with a deer we were upset because our car was in such great condition. Carstar of Rockford repaired it and it is better than before.. great company to work with, both fast and precise..
8/11/2018
Judy W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Couldn't believe the great results on the car.....along with the friendly service. I will recommend you to everybody.
Judy