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Real Reviews from VERIFIED CUSTOMERS
Kathy E. VERIFIED CUSTOMER
Vehicle Make : Kia
Thanks for your service. I was wondering when i can give it a bath. Its really dirty
9/4/2018
Sheri S. VERIFIED CUSTOMER
Vehicle Make : Toyota
It took much longer than I was told and the extra charges were because the repair technician broke something while working on my repair. Also, I was never offered a loner vehicle.
8/31/2018
Melissa A. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service!
8/21/2018
Tina C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Kept me in the loop with work progress.
8/17/2018
Michael Z. VERIFIED CUSTOMER
Vehicle Make : GMC
Staff was very courteous and helpful. I received updates daily on the status of my vehicle. Repairs were completed on time and my truck looks great! Thanks for a job well done.
8/4/2018
Mark M. VERIFIED CUSTOMER
Vehicle Make : Ford
Jamie was fantastic with getting our car in and completing the work. Great service. Good job Star team. Thank you.
8/2/2018
Tammi D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Repair dates were set back a few times but over all very satisfied .
7/31/2018
Robert G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Couple days longer than planned but worth the wait The service was great
7/19/2018
Hans S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The process of getting my vehicle repaired was very easy and was very professional! They kept me in the loop through the whole process and would highly recommend them for any other repairs for any other vehicle problems that someone might have.
6/26/2018
Leslie C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
We never take our vehicles anywhere else for the work Star does. :-)
6/22/2018
Ron B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Extremely unprofessional. Promised us that our vehicle that was involved in an accident would be ready for pick up numerous times, then never got back to us. We basically had to hound them constantly, and they kept making excuses why it was not ready. We were told by another local body shop that they would have gotten the vehicle back to us in one week not 6 weeks. The only reason we had to use this shop was because our insurance company only works with them. We were extremely dissatisfied with the customer service. Hopefully will never have to use this body shop again. Steer clear.
6/20/2018
Joe H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great communication and felt like I had an advocate as the party who was the crash victim.
6/6/2018
Jennifer M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job, professional all the way. Would recommend.
5/23/2018
Christine W. VERIFIED CUSTOMER
Vehicle Make : Scion
We are extremely pleased with the prompt and polite service that we received at Star Body Works. Dave was welcoming and very knowledgeable, and we immediately felt at ease leaving our car with him. Star Body Works was recommended to us by Toyota, and even our insurance agent was impressed by how prompt they were at keeping her up to date on the repairs. I too received daily texts, letting me know how the repairs were progressing, and I never once had to worry. I especially appreciate how Dave had recommended an alignment after I had hit a piece of metal on the freeway, as I never would have thought about that, and the mechanics at Toyota never mentioned it to me. Dave made an appointment for us and had our car aligned before we came and picked it up. We are also happy with how clean our car was when we got it back, and the cards that we received for the 3 free car washes. The repairs were perfect, and Dave also informed us that they were guaranteed for the life of our car, you can’t beat that. We will definitely be recommending Star Body Works to all our friends.
5/17/2018
Cynthia M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Beautiful job looks and feels like the day I drove it off the showroom floor! Thank you again
5/10/2018
Dona V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tyler,Mgr did a great job & did his best to get everything done to my satisfaction. He stayed after everyone was leaving on a Friday afternoon to to hand smooth out some scratch marks that wewe missed. There were still a couple of dings that were still missed, but they are not big enough to take my car back again. Overall, good communication with progress of auto repair. In summation, I would take any of my cars back again with future auto repairs (hopefully none) if needed.
4/28/2018
Janelle W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everyone was very nice and helpful. My care looks beautiful. You would never know it was damaged.
4/25/2018
Joseph L. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys did a great job
4/24/2018
Karen M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am very satisfied with the work they did on my Toyota Camry, excellent customer service
4/11/2018
Rebecca J. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was impressed now they continue to keep me informed on what was happening with my car.
4/6/2018