I was contacted advising me my car was ready but when I arrived and inspected the vehicle with the body shop representative we agreed the car was not ready for delivery so the car had to be completed and picked up the next day.
2/14/2018
Walter S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The work on my truck was perfect. Such a great jib. Thank you
2/2/2018
Carole B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Brian went out of his way to be helpful. My foot was broken, and has not healed yet. He called the rental car company, drove the car into the garage and helped me load my car from the rental. Kept me updated on when it would be done. Cheerful, patient and considerate!
1/20/2018
Sara M. VERIFIED CUSTOMER
Vehicle Make : GMC
Repair work was good and they tried to clean the inside if the vehicle, which was appreciated. The main issue was it appeared a chalk-like film was all over the inside of the vehicle. Almost like a dirty cloth was used to wipe down the dash and controls and steering wheel.
Other than that all was good.
1/17/2018
John T. VERIFIED CUSTOMER
Vehicle Make : Jeep
I’ve been through A lot of pain and sadness in the past 3 years and when I hit a deer that caused the damage to my Jeep, Gates stop that continue pain , by putting back my Jeep together, and putting me together and at ease. I would recommend Gates to anyone, keep up the good work Bruce , Jill and the Gates Team.A Team Works To Make The Dream Works. Yours ,Johnny Thompson
1/13/2018
Robert B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job would recommend you to anyone
1/6/2018
Alex G. VERIFIED CUSTOMER
Vehicle Make : Acura
It looks like great work
1/6/2018
Kaitlyn G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Gates and Brian Rogers did an amazing job taking care of me and having my car fixed in a timely matter! Very friendly staff!
1/6/2018
Jamie H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I need to call to have my car brought back in because I want to have my heater core checked because my heat doesn't work the same as before
12/30/2017
Julie B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Don't feel truck was repaired properly.
12/17/2017
James P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My truck looks like it never was in an accident kudos to your shop people thanks Mr Panagiotis
11/29/2017
Robert K. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Not only did a great job on the repair but cleaned it like brand new making it a very pleasant experience when picking it up. Thank you so much, and great service
11/28/2017
Lucito S. VERIFIED CUSTOMER
Vehicle Make : BMW
Staff are great and courteous . Fun people to talk to. Service is straightforward and service was on time. My car looks like new. Great job guys!!!
11/9/2017
Alexis L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Brian was an amazing help. He was so kind and thoughtful. He definitely made my experience a great one. :)
10/26/2017
Kayla F. VERIFIED CUSTOMER
Vehicle Make : Ford
I couldn’t even tell that there was any damage! Thank you!
10/18/2017
Matthew L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I appreciate the great customer service I received by Morgana. My vechicle looks wonderful. Thanks for all your awesome teamwork!
Thanks,
Rachel Lechlitner
10/13/2017
Lisa A. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Not happy
9/23/2017
Beth L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I appreciated the text updates. I also appreciated the immediate attention when I saw my engine light was on when I was leaving. Two of your employees attended to it right away and I was able to leave. Very efficient girl at the check in also. Thank you for your good service.
9/22/2017
Sarah B. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you so much. We've come to rely on Gates for fair and reliable service.