During the week I was getting updates on the status of my repairs frequently. But I had to call in to find out if the repairs were finished. Someone dropped the **** on this.
12/15/2015
Gregg S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent job. My representative Jarod did a great job keeping me informed of what was happening
12/11/2015
Jeff B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Why even bother setting up an apt for a simple oil change? Had an apt at 11:00 with nothing but an oil change and the standard inspection you all do with an oil change. I didn't walk out until 12:45. That is just ridiculous. An hour and 45 min for an oil change. I don't think I have enough time to use Vann Subaru service for future service needs.
12/11/2015
Robert H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent job, great service. I was told 3 to 5 days and was complete in 2 days. Job well done.
12/10/2015
Billie J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They were conscientious, efficient, worked as a team, and answered all my questions effectively. Thank you!
12/6/2015
Travis P. VERIFIED CUSTOMER
Vehicle Make : Ford
Y'all went far beyond what I expected when the repairs took a little longer than planned. Even paying for a rental for me, so our vacation wasn't delayed. Impressive in this day in age. Then, ran into Joe @ QT on his lunch break, (since I picked up the truck while he was gone) and he took time to walk me through all the repairs and took off a couple stickers that I hadn't even noticed. Great customer service. THANKS
12/3/2015
Bill H. VERIFIED CUSTOMER
Vehicle Make : Ford
Jason represented you company very professionally. Thank you for cleaning the interior of the car, that was a real surprise
12/3/2015
Karen B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Jared did an excellent job coordinating the repair of our car and keeping us apprised of the progress all along the way!
11/25/2015
Phyllis B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent service Jamed kept me updated as to what was happening over a 3 week period. Good job
11/21/2015
Robert D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job from check in to check out. Paint work was amazing. I don't know how you can do quality work an turn it around that fast.
11/20/2015
Shelia S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Through the process of the repairs to my Dodge, Jared kept me informed about everything. This is the second time I've come to get my car repaired,and each time I've had an awesome experience
11/20/2015
Kourtney D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The van body shop team was very pleasant to deal with. They took great care of me and got my truck repairs completed in one day. Nice work!!
11/18/2015
Sara J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My chevy cruze looks good as new. Love the fact that you guys detailed my car inside and out. Looks fantastic! Thank you so much!
11/13/2015
Michael R. VERIFIED CUSTOMER
Vehicle Make : Subaru
The gave me back the car in show room condition. Thanks
11/9/2015
Teresa G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Joe was very helpful and was very knowledgeable. My car is beautiful again and I'm so happy with how smooth the process went.
11/6/2015
Josephine L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very good experience! Joe Rash was great to work with and very professional and efficient!
Thank you!
Josephine L
11/4/2015
Richard O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Looks good
10/29/2015
Lisa D. VERIFIED CUSTOMER
Vehicle Make : Honda
I was impressed from the beginning, from the estimate with Jarod through updates I received by phone or text, all the way through the end when I received my car after it was fixed. It looks just like it did when I bought it just this last March. I hadn't even had my first oil change when it was damaged. The car still looks and smell like new. I have had more experience than I care to have had with collision centers. I have never been treated with better customer service and been more thrilled with the work done on my car. Thank you so much! I will definitely recommend you to anyone in need!