When I dropped it off for repair, Jared explained what he was going to do while in the office and then he showed me in the lot standing next to the car and answered all my questions.I appreciate that. The estimate he drew up was the exact amount of the bill. I appreciate that. He and every one I spoke to on the phone and in the office was friendly and helpful. Thanks for a good experience.
12/6/2016
Dennis B. VERIFIED CUSTOMER
Vehicle Make : Ford
It was a very professional job, very good service I would recommend van to anybody. The work was done very thorough. I was very happy. Thank you.
11/20/2016
Yvetta J. VERIFIED CUSTOMER
Vehicle Make : Jeep
Jared was awesome with follow up and introducing himself to me when I picked up my car. Jared also gave me some referral information for McGuire and locksmith
11/10/2016
Nicole A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The car looks great. Thanks
11/9/2016
Jan G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Found update texts initiated by Van helpful - however wished the repair took less time than it did - appreciated Van employer Joe worked with my schedule for pick-up as it exceeded business hours
11/8/2016
Forrest A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Receptionist didn't have very good communication skills. I felt disrespected as she kept looking at my boyfriend instead of both of us, even when we weren't talking to her. They told us the truck would be done within a week but it took two weeks and we had to call multiple times to get updates. We called on November 3rd and the receptionist told us the truck would be done that day but didn't have any confirmation saying that it actually would be. We asked for the recall to be taken care of since it was already there. We were told it would be done in the morning. We called and was told it would be done at noon. At 12:30 we got no phone call so we called again and was told that it would be ready at ****.
11/5/2016
Susan C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Entire front office staff were very helpful!!
Wish I could have met those who actually did the repair. Just a suggestion for future reference
11/3/2016
Jane S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Jared did a great job at keeping me informed of my car's status. He was very professional and always took the time to answer my questions -- very helpful!
11/1/2016
Cindy J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Jared and team really went above and beyond to make me love my car again. I am so appreciative of all they did for me! Outstanding customer service - thank you!!!
10/29/2016
Valerie G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everybody was very friendly and we are very pleased with the beautiful results achieved by the "car body artist" with our previously dented Legacy. Way to go!
10/29/2016
Edward B. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Professional and courteous personnel really helpful kept me informed on ongoing process
10/23/2016
Bethany Q. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great job and easy to work with!! Kept me informed. Thanks again for great job..
10/22/2016
John L. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Jared was extremely helpful and professional in helping me repair my auto.
10/22/2016
Debbie G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Jared was great. Thank you
10/22/2016
Mary L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Joe Rash explained everything to me very well. And kept me informed of the progress of the work. He was very pleasant to do business with.
10/13/2016
John C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone I dealt with was very professional and would respond to my inquiries in a timely manner. They also had a great demeanor for working with customers. You've got a good team on the front lines.
10/12/2016
Hollie W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very nice customer service. Everything was done when\how they said it would be. They responded quick to any questions i had. Thank you!
10/11/2016
Roosevelt T. VERIFIED CUSTOMER
Vehicle Make : Buick
Jared assisted me with getting my car repaired in a timely manner. Kept me updated and was truly a pleasure to do business with. I'd recommend to all my friends to come to Van Chevrolet period! Thanks again
10/11/2016
Terry F. VERIFIED CUSTOMER
Vehicle Make : Subaru
I want thank Jared and Kristie,this spelling may not be correct but their customer service sure was.My experience was outstanding! I want to thank the shop staff for their flawless work,true professionals,A+ customer service and support
10/7/2016
Julie T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I appreciate the personal interest n care shown to my request to touch up some other scratches on the car n it was done. They cleaner the outside n inside great customer service. Julie T