Alex did an excellent job explaining things from beginning to end. Getting the rental car was easy. I was told the repair would take 2 weeks, however the car was available a few days early. Unfortunately I was out of town when the car was ready and the shop was going to be closed when I returned home. So Alex arranged for my car to be driven to my house and the rental picked up. My brother was staying at he house, so that worked. I would have sent my brother with rental, but he was not an authorized driver. So the process was easy and everyone went above and beyond to assure all went smoothly.
7/26/2016
Veanessa H. VERIFIED CUSTOMER
Vehicle Make : Scion
I have no negative comments. Alex helped the process go very smoothly and I loved hearing the frequent updates regarding my car's status.
7/26/2016
Albert L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Andrew is great to work with and kept us well informed.
7/23/2016
Kyaw H. VERIFIED CUSTOMER
Vehicle Make : Toyota
They are doing good job
7/2/2016
Damon.tanya L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Andrew is amazing...thanks
6/29/2016
Angela G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair was satisfactory but had a bad start with the person that was in charge of my repair so I don't know if I will do business with you guys again
6/29/2016
Steve R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job well done Ray was great !!!!
6/11/2016
Frank B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Missing clips and bolts
6/4/2016
Yvonne K. VERIFIED CUSTOMER
Vehicle Make : Jeep
They did a great job and my car was so clean! which I was not expecting. Thankyou.
6/4/2016
Michael B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great Job!!!
6/3/2016
Eric L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I liked getting the text updates, Just good to know what is gong on. Ray was great. The bodywork looks good.
5/8/2016
Justin B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work. Took care of the truck. Friendly in the process. Thank you, Tommy!
5/6/2016
Kenneth T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'll talk to Mr. Raymond on 05/04/16. Thank you
5/3/2016
Patricia M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tommy Hague and the staff were gracious and efficient. They kept me informed about the job's progress.
Only one environmental concern that I didn't have time to report on Monday, April 4, in midmorning. I had to walk behind a small motorized trash collecting cart that was spewing raw exhaust fumes across the parking lot . Very unhealthy. I know you would want to attend to it.
Other than that glitch, it was stellar customer experience.
Regards,
Tricia (Patricia) McGowan
4/16/2016
Derek B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Loved working with Alex!!
4/1/2016
Allison S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very pleasant to work with, responsive, and did a great job!
4/1/2016
Janice L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I appreciated Alex and his concern and interest in taking good care of everything. He is a very kind person who answers all questions and worries to my satisfaction. He is definitely an asset to your company. He is very customer
oriented and puts the customer at ease. The work done on the car made it good as new. Thank you so much.
Jan Loughry
3/24/2016
Eloise B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tommy was awesome, he kept me informed every step of the way.
3/17/2016
Trina J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you
3/17/2016
Lisa M. VERIFIED CUSTOMER
Vehicle Make : Scion
Andrew was very professional and helpful. Front desk 3 as really nice too