I was disappointed with the experience and service provided by Toyota Richardson Automotive.
My Car was in your body shop for more than two months, during which no courtesy call was received to update the status and estimated completion date. I did not know till the day I called to check the status and was communicated, it is ready to pickup today. Furthermore, I was told during that call that battery of my car is not working and needs to be replaced.
Your body shop did not provided customer service, which is expected of Toyota.
Thanks for giving me an opportunity for share my experience.
Nooruddin
****-****-xxxx
9/1/2021
Paulette S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have no complaints about my experience. Everyone was always polite,and the body work was spectacular.
8/26/2021
Toyota S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Legend great job
8/26/2021
David R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nice work! Thanks
8/22/2021
Paul W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Didn't call me.
8/19/2021
Mindy Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Front desk ladies were very helpful each time I called and had any questions. Tommy was very good at keeping us updated and very good to work with through this experience.
8/13/2021
Michael K. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Car looks great
8/8/2021
Stephen S. VERIFIED CUSTOMER
Vehicle Make : Dodge
You do great repair work, with excellent results. Thanks
8/4/2021
Saji K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service
7/31/2021
Orrsan J. VERIFIED CUSTOMER
Vehicle Make : Jeep
Amazing work
7/24/2021
Manjo C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Do squats really the service was exemplary
6/25/2021
Bryan B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great
6/24/2021
Emanuel G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repairs looked great
6/10/2021
Todd G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Legend provided exactly highly recommended for any future repair i may have in the future