Richardson Automotive did an excellent job. Blake listened to my concerns, explained what was needed and ensured all was repaired correctly. Excellent service.
10/2/2024
David L. VERIFIED CUSTOMER
Vehicle Make : Toyota
THE REPAIR WORK SEEMS GREAT TO MY UNTRAINED EYE.
INSTEAD OF 23 DAYS IT TOOK 53 DAYS.
THE SERVICE MANAGER TURNED HIS BACK ON ME WHEN I QUESTIONED THIS.
MY CAR CAME BACK TO ME WITH AN ADDITIONAL 630 MILES ON THE ODOMETER. THE REP. DOUG, SAID THIS HAPPENS WHEN YOU RESET THE COMPUTER. TOYOTA SAYS THIS IS NOT POSSIBLE.
I HAVE CALLED AND EMAILED AND NO ONE HAS RESPONDED TO ME.
THIS IS THE REASON YOU HAVE LOST ME AS A CUSTOMER.
YOU MISSED OUT ON MY FUTURE BUSINESS.
9/23/2024
Debra M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Legend answered any questions that I may have had and made the whole process a very pleasant experience. Legend was very helpful in all aspects of my needs. Even though in the end my vehicle was deemed a total loss. The whole staff was very helpful and friendly.
9/22/2024
Ming Ji. VERIFIED CUSTOMER
Vehicle Make : Toyota
Warm and welcoming reception, smooth and prompt communication customer service, well done team!
8/26/2024
Randy C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good!!
8/26/2024
Ateyeh P. VERIFIED CUSTOMER
Vehicle Make : Toyota
They cleaned the interior and exterior of the vehicle
8/26/2024
James B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repairs were perfect and Doug was fantastic! Highly recommend.
8/25/2024
Walter O. VERIFIED CUSTOMER
Vehicle Make : Toyota
When they delivered my vehicle to me, I think that when they washed it, some chemical they used stained the door moldings. I went to tell them and they said they would call me and they haven't called me. Those three stained moldings cost about $350.
8/21/2024
Tatiana L. VERIFIED CUSTOMER
Vehicle Make : Mazda
I am completely satisfied with the service provided to my vehicle. However, another part of my car was damaged in the process because it was sitting in the heat under open sun for 2 weeks. I think it would be nice to keep cars at least under a roof of some sort.
8/13/2024
James H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service
8/12/2024
Christopher F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Doug and his staff are amazing!!!!
8/3/2024
Marlene S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work and awesome repairs
7/17/2024
Kathleen D. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service & communication were top notch
7/16/2024
Maria A. VERIFIED CUSTOMER
Vehicle Make : Toyota
!!
7/2/2024
Charles S. VERIFIED CUSTOMER
Vehicle Make : Dodge
There a part of my front bumper that was never attached
6/30/2024
Donna S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Doug and the staff made the service a pleasant experience.
6/27/2024
Mohammed W. VERIFIED CUSTOMER
Vehicle Make : Toyota
We had a really good experience with Richardson Automotive Body Shop. The customer service was top notch and Mr. Legend was great with his communication and follow ups. The repair work shows quality. Really happy with the experience.
5/1/2024
Kelly T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was informed of parts status & ordered, but not really on completion date. Job well done though!
4/18/2024
Robert L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I felt like I was kept in the loop on the repair by Mitch.