Professional and work was done very well. Would return if I need more work
9/26/2021
Dixie F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very well organized and knowledgeable Very rare these days.
9/26/2021
Jane B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for asking me about my thoughts on my Reliable collision experience. I was very happy with the professional work performed on the body of my Toyota Camry. It looked brand new! You have a talented team!
Just one thought on my experience pertaining to customer service. This is just a suggestion… that your lead customer representative text the approximate time on the day you feel the car would be ready (I work **** ****/2 hours away) especially if it is a Friday. Sometimes as an occupational therapist, I must work on Saturday and I have to plan my schedule appropriately for my patients. And I had a rental car.
Please know that my experience was wonderful and I would definitely bring my car 2015 and my other Toyota 2011 to Reliable Collision Center! Thank you for your concerns as communication is the key to all of our success. Sincerely, Jane B
9/26/2021
Martha S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Sean was great! He actually came in on Sat to try to expedite the final insurance payment so my car could ready to pick up.
9/24/2021
William B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Seth was great. Helped me get my dad's repair work coordinated and done with a minimum of stress. The lady handling the payment paperwork was very patient and kind dealing w/my older dad. Thank you all
9/17/2021
Donna C. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did excellent job.
9/11/2021
William &. VERIFIED CUSTOMER
Vehicle Make : Toyota
The job was well done. Customer service was very good, a level 10 being the highest. Everyone I need questions answered or any help was very helpful and did not wait long .
9/9/2021
Daniel P. VERIFIED CUSTOMER
Vehicle Make : Toyota
The whole process was great. They kept me updated. Did great work and finished quickly. Even helped me with a rental when my insurance company couldn't.
9/5/2021
Ami M. VERIFIED CUSTOMER
Vehicle Make : Lexus
One of the parts over the driver’s side wheel keeps coming off when I drive over 60-65 MPH.
8/29/2021
Margo A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank You very much for being very responsible and helpful . All involved were most helpful , it was greatly appreciated . Margo S., Armstrong
8/15/2021
Jennifer M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Scott was awesome!!! He kept me updated the whole time and had hands done the best customer service I have received at any dealership! Thank you Scott and team for getting my new baby back up and going and looking sharp. I had my RAV4 for 4days before someone hit it while it was parked and I was crushed but now she is beautiful as ever!
8/11/2021
Daniel U. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job
8/8/2021
Danny L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Seth was very professional and a pleasure to have as my point of contact during the excellent repair process.
8/7/2021
Michael P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Looks like a very good on repairs. Very appreciative for the communication keeping me informed of progress.
8/1/2021
Michael M. VERIFIED CUSTOMER
Vehicle Make : GMC
The body work looked great but my passenger door lock is now inoperable on the outside.
7/23/2021
Bill T. VERIFIED CUSTOMER
Vehicle Make : Toyota
The only issue was, we feel our vehicle was dropped off a full week early. Staff is awesome.
7/18/2021
Lieber S. VERIFIED CUSTOMER
Vehicle Make : Audi
Seth was excellent throughout the process kept me totally informed
7/15/2021
Jackie H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job was completed ahead of schedule. Extremely satisfied
7/11/2021
**** H. VERIFIED CUSTOMER
Vehicle Make : Honda
Scoot was a super professional. He kept us informed about his progress on our auto.
7/7/2021
Jessica N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Had a great experience- staff was very helpful. Always knew the status- excellent service!