Britt was great. Kept me informed during the whole process and had great customer service.
12/7/2015
Latricia C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I loved how you kept us informed of your progress on our car. No one before you had ever done that before. The car looks great & drives well. Thank you so much for your excellent customer service! Dan & Trish Crace
12/6/2015
Carla M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience.
12/6/2015
Ralph I. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for follow up calls, after estimate, we were going through some difficult times, my Diesel truck was in the Reliable Chev. Shop and wife in hospital, you were courteous and gave us time to reorganize. Then you called again at a more convenient time for us! Work was excellent, this was second time for this car in your shop and both were a great experience.
12/6/2015
Booker C. VERIFIED CUSTOMER
Vehicle Make : Lexus
There is a piece of the back jumpseat lying in the back that was not reattached, and the gas cap is not connected.
12/4/2015
Michael F. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team was helpful, courteous, and pleasant to work with. I really appreciated the regular communication through e-mail that kept me informed of the progress during the repair. Scott was very helpful in dealing with my insurance company.
12/3/2015
James W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Even though the collision center was very busy, they made me feel like they would take good care of my car. I was given a completion date and that proved to be correct. Good Job - Well Done! And the car looks brand new!
12/2/2015
Rudy I. VERIFIED CUSTOMER
Vehicle Make : Toyota
Y'all did a great job the van looks great
11/30/2015
Megan G. VERIFIED CUSTOMER
Vehicle Make : Ford
Scott went above and beyond taking care of my car! I was thoroughly updated on the progess and was very happy with the outcome.
11/27/2015
Alice G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast and friendly service, kept me well-informed. I was well pleased with this visit.
11/25/2015
Nancy V. VERIFIED CUSTOMER
Vehicle Make : BMW
Scott was my reliable contact during the process and kept me informed throughout, both by text and telephone calls. I could not have been more pleased with who I worked with throughout the process. He was always businesslike, easy to deal with, and wanted to ensure I was a happy customer.
11/25/2015
Daniel T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Scott did a great job through the whole process !
11/24/2015
Jana S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was impressed with the use of text messages to keep me apprised of my repair status. Although the car was not finished by the original target date, I felt that it was a priority and that Reliable was working to get it finished.
11/22/2015
Terri M. VERIFIED CUSTOMER
Vehicle Make : Audi
I appreciated keeping informed of the completion schedule
11/20/2015
Beverly D. VERIFIED CUSTOMER
Vehicle Make : BMW
The work needed on our car was not completed correctly. The collision repair manager Brian was rude to my wife without provocation when she dropped off our vehicle. I want a call back from a senior manager about this experience.
John DeWitt
****-****-xxxx
11/18/2015
David S. VERIFIED CUSTOMER
Vehicle Make : Lexus
If you can afford a Lexus. You take it to a dealershjip for its needs. That way you retain the quality of the product. Thanks, David
11/17/2015
Mary C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for a great job!
11/17/2015
Darlene T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Only Deneb and one half miles for you courtesy car? You have to be kidding!
11/17/2015
Sheila R. VERIFIED CUSTOMER
Vehicle Make : BMW
I made my appointment over month in advanced that I would have my vehicle their between **** & 2 pm on 11/10 which I did that I needed it serviced, a rental car was needed, upon arrival I confirmed needed serviced, need to have it ready by Friday, my car wasn't serviced till next day and I was not scheduled for a rental car til the 12th, the employees there were nice enough to get me in a comfortable vehicle even though it was already promised.
11/16/2015
Billy C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have always enjoyed my experiences with Toyota collision, maintenance and sales. I have hit two deer so I hope collision and I can stop seeing each other this way.