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Real Reviews from VERIFIED CUSTOMERS
John G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Fantastic service from beginning to completion. Will recommend to everyone!!
7/2/2016
Clint B. VERIFIED CUSTOMER
Vehicle Make : Toyota
work looks good, pretty much on time, and kept me informed
7/1/2016
Gloria C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very stressful situation made pleasant!????
6/30/2016
Melissa D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The whole crew was very nice and you did a great job on my car.
6/29/2016
Carl G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Scott was very helpful and having the email updates helped me make plans.
6/29/2016
Hugh B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Looks great and great team. Not much to do on my end. Thanks
6/29/2016
Carolyn O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Scott was very helpful and was great to keep me updated about how the repairs were progressing.
6/28/2016
Rhonda S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was promised and done just like my customer representative said
6/25/2016
Lisa C. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff was very friendly and helpful. It was a great atmosphere and I felt like they ALL cared about giving me incredible service. They really seemed to LIKE their jobs. I was impressed!!
6/24/2016
Irene C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Attentive to our concerns. Kept us informed that everything was on schedule. Went above and beyond to satisfy is
6/24/2016
Charles B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Really like the "keep you update" program. Scott, your shop rep is perfect personality for the position.
6/23/2016
Aninda C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Work was completed before schedule. Assigned personnel was very thorough and helpful.
6/22/2016
Raymond R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ready when promised
6/22/2016
Rickey M. VERIFIED CUSTOMER
Vehicle Make : BMW
Great job! Great service!
6/18/2016
Katherine G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am extremely pleased. The van looks like new. You can't even tell what was repaired. Everyone I dealt with was friendly and helpful. The work on the van was excellent. So very glad I brought the van to u to fix. Thank you.
6/17/2016
Karla R. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car was finished on its scheduled day and was returned in beautiful condition. Thanks to Scott and the Toyota team.
6/17/2016
Allan G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Car was not available when promised and no contact was made to advise me until I had visited the dealership to pick-up my vehicle at the appointed time and date.
6/16/2016
Linda T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Reliable Collision did an excellent job of repairing my car. My only comment is about their texting notifications about the status of my car while it was in the shop. I was originally told it would take five days to fix my car and that was correct. It was completed and I picked it up on June 10. However, not long after I took my car to the shop I received a text that said my car would not be completed until June 15. Somebody goofed! It was no big deal other than some confusion for me. I was in Springfield with a friend yesterday when my representative called me to tell me my car was ready to pick up. Luckily, we had taken my rental car and not his car as we originally planned. Otherwise, we would have had to make another trip to pick my car. But, everything worked out great for me and I am happy to have my car back. Thank you very much!
6/11/2016
Kristen S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great Staff!!!!! Professional, friendly and accommodating. They all really care and respect the customers needs & time. My SUV looks great. Thank You Brian, Britt & Shawna
6/11/2016
Damon G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very friendly and Britt was awesome!
6/9/2016