Jim and all the staff are excellent and professional at all times.
9/20/2017
Christine L. VERIFIED CUSTOMER
Vehicle Make : Toyota
We always receive first rate service from Reliable. Our car was repaired quickly and efficiently. Looks like brand new. Jim was very professional and easy to deal with. We liked him a lot. Thank you.
9/16/2017
Cindy S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Looks awesome and they were faster! Loved my service!
9/15/2017
Barbara M. VERIFIED CUSTOMER
Vehicle Make : Lexus
My car looks great & I appreciate the updates I was given during this long process. Scott is the BEST!!!
9/12/2017
Philip A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very helpful.
9/9/2017
Chelsae C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience. Everyone was friendly and helpful. We were kept informed during every step. They went over and beyond to fix our car for us. We will absolutely recommend to friends and family!
9/9/2017
Michael M. VERIFIED CUSTOMER
Vehicle Make : Ford
Did a great job, thanks
9/6/2017
Paul H. VERIFIED CUSTOMER
Vehicle Make : Toyota
the staff at the Reliable Collision Repair facility are very nice and helpful, they go the extra mile to assure the customer understands the cost of repairs and the part the insurance will cover. They do a great job of keeping you informed about the progress of repairs. Could not ask for better service.
9/2/2017
Chris G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Especially liked the text updates. And repair sooner than orginal estimate.
8/31/2017
Dennis O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for keeping us updated on the progress of the truck being repaired
8/27/2017
Kathy B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very friendly and professional. Appreciated the updates on progress.
8/26/2017
James G. VERIFIED CUSTOMER
Vehicle Make : BMW
Seth was a professional and helped us get our damage repaired in a timely manner.
8/26/2017
Marilyn L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service. Thank you.
8/24/2017
Larry R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very fast and cleaned my car
8/24/2017
Melodie R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car looks good and cleaning up the inside was a nice touch
8/20/2017
Dominic M. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service from seth
8/20/2017
Rodney W. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent and courteous service.
8/19/2017
Gary B. VERIFIED CUSTOMER
Vehicle Make : Lexus
The repair was fine except the headlamp washer was broken off when re-installing my bumper. This means a part had to be ordered and now I have to drive ****.5 hours each way again to have it fixed. I did appreciate the honesty in telling me about it in advance of me picking up my car.
8/16/2017
Charles I. VERIFIED CUSTOMER
Vehicle Make : Lexus
100% satisfied. The ENTIRE complicated repair and correction of a rear seal water leak were handled not only professionally but also PERSONALLY.
THREE CHEERS FOR LEXUS COLLISION.
8/16/2017
Advocacy Center. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repairs we received were as expected and we have no issues with that. Communication could have been improved, though. I appreciate the email updates about our car but I received an email saying our vehicle was 64% completed and then an hour later we were told it was complete. I'm happy that it didn't take as long as expected but the email updates could be updated to reflect a more accurate time frame. Also, our car received service (oil change, transmission flush) while at Reliable and we were told to pick up the car at the service area. Then, when we went to pick it up, we were told it got moved to the Collision area and that they were supposed to call us and let us know (we were not informed). I realize that Reliable is a large company and inter-company communication is an issue with all businesses but customer service shouldn't suffer because of it.