The car looked great, however the length of time to repair minor scratches seemed extremely long.
12/21/2019
DENNIS M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Jim did a bang up job taking care of me and my truck. He gave me regular updates and was very kind. Donna in the rental dept. was wonderful and the car I got to drive was great. Thank you all for a great experience, it's what all of us have come to expect from Reliable Toyota.
12/21/2019
ALAN P. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Car looks great.
Thanks for an excellent job
12/20/2019
JOHNNY D. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
The paint matches great and my car looks like it did before the ladder went into the bumper and destroyed it
12/19/2019
JOHN L. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
My contact Scott was more than courteous and kept me informed throughout the whole process.
12/18/2019
JOHN C. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Appreciated the text progress updates until the last day and a half when they stopped and I had to start calling to find out when my car would be ready.
12/15/2019
James G. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Reliable Collision exceeded all expectations in restoring the damage to our 2011 Toyota Sienna. The restoration was absolutely perfect, and the completion came two days ahead of schedule. This is not the first time they have performed high quality body work on one of our vehicles. That was the reason I insisted to Geico that Reliable do the repairs, which they graciously agreed to do. James N. Giglio
12/15/2019
DOUGLAS M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I appreciate the service that Seth and the others extended
12/14/2019
WILLIAM C. VERIFIED CUSTOMER
Vehicle Make : LEXUS
The process of taking care of our claim was done in a very professional and courteous manner. we were treated as tho we were part of the family, an experience we have felt since owning our Lexus. Those who took care of us were very personable and helpful in every way possible and we knew at all times exactly what was happening. What a wonderful group of people we have come to know since being involved with Reliable Lexus. Scott, who handled our claim and for us, is a valuable asset to the Reliable team. Thanks to all of you involved, our Lexus is beautiful once again.
12/14/2019
DON C. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Difficult for me to single out one one or two things. Overall looks very good and seems to be done correctly and thorough. No shortcuts taken. Good communications on status and completed on time. No significant delays. Thank you Scott.
12/14/2019
HEBA E. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
Following up was just perfect through dealing with Scott .. he is so patient with customers
12/14/2019
SYLVIA N. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Car looked great
12/13/2019
Janice W. VERIFIED CUSTOMER
Vehicle Make : BMW
Appreciate your work! Very good
12/12/2019
LYNN U. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Scott was great to work with. Did what he said he was going to do and kept me posted on the progress.
12/10/2019
WILLIAM S. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Everyone was wonderful to us. Our car looks great
and drives great. Toyota is the best!
12/5/2019
JANE F. VERIFIED CUSTOMER
Vehicle Make : HONDA
While the body work appears to be top notch, the gas cap was permanently attached when I dropped it off for repairs. However, now it becomes completely detached as it unscrews for a fill-up. I would appreciate it, if this could be remedied. Please let me know how I should proceed.
11/28/2019
CHARLES T. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Personal was very pleasant to work w. Done ahead of time and so happy to have my van back!
11/28/2019
Sigrid B. VERIFIED CUSTOMER
Vehicle Make : KIA
Thank you Jim and Jacob
11/27/2019
STEPHEN C. VERIFIED CUSTOMER
Vehicle Make : BMW
Did a fine job on the bumper. I am just disappointed that the piece with the paint chip wasn’t fixed. I thought it was part of the bumper. If he had asked, I would have Authorized that piece be painted too.