When I dropped my vehicle off I was promised updates during the whole process. I elected to have text message updates as well. The only time I ever got any kind of update was when I called and asked for information because I had no idea where the process was. After 3 weeks of my car being at the collision center I received an email that the text updates were not working and I would be receiving email updates which I never received after that.
10/3/2019
ASHLEY W. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Na
9/28/2019
BOBB B. VERIFIED CUSTOMER
Vehicle Make : HONDA
Ahead of schedule and below estimate...
9/27/2019
BILL C. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
They made it very easy and convenient for us. Everyone was quite pleasant and very helpful. I would use Vandergriff again, if necessary. Hopefully, I won't have to!
9/26/2019
EDWARD V. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
John Terry was a pleasure to work with and keeped me well informed. I'm a previous customer and have always been very pleased with the work that you do. Thanks again. ????
9/25/2019
CAROL D. VERIFIED CUSTOMER
Vehicle Make : KIA
Y’all do great work, very pleased with customer service
9/21/2019
JOEL P. VERIFIED CUSTOMER
Vehicle Make : GMC
The team that worked on my vehicle made my vehicle better than when it was on the show room floor. They worked fast and John Terry kept me up to date with the process. Will definitely come to this location for more services. Thank you so much
9/21/2019
RUBEN P. VERIFIED CUSTOMER
Vehicle Make : JEEP
Steve was awesome! Help me and update me on my vehicle! Very nice person and service! Also the front desk was nice as well.
9/18/2019
THERESE D. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Everyone was professional and courteous. Great customer service!!! Will bring my car back whenever I’m in need of service!!
9/18/2019
WINNIE R. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Great customer service!
9/14/2019
AMY J. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Steve is fantastic! I would highly recommend Vandergriff Collision to anyone.
9/13/2019
JESSE T. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Everything is excellent!! John did a great job keeping us informed about all the repairs and made sure everything was done correctly!!
9/3/2019
Rondal W. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Rondal W
8/31/2019
JOHN T. VERIFIED CUSTOMER
Vehicle Make : JEEP
Thanks for all the work! My Jeep is good as new.
8/30/2019
GEORGE V. VERIFIED CUSTOMER
Vehicle Make : HONDA
Customer service was exceptional and my estimator Chuck Nolen was excellent kept me informed daily on the progress of my vehicle I am very satisfied .. thank you very much.
8/28/2019
LATOYA B. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Very professional staff did a great job repairing the damages to my car.
8/28/2019
PHILLIP L. VERIFIED CUSTOMER
Vehicle Make : KIA
You guys did and awesome job on the kia, Thank you! for your great service in reaching out to us to through emai and phone keeping us updated . Thanks again
8/28/2019
Rodney R. VERIFIED CUSTOMER
Vehicle Make : KIA
The lady in the front was very nice and had excellent customer service skills. She gave me directions to the body shop and also called Enterprise for me.
Mr. Jimmey was very nice and professional and had good communication on when my car would be ready.
Thank you for taking my car the same day I called.
8/26/2019
BRIAN K. VERIFIED CUSTOMER
Vehicle Make : HONDA
I'm very satisfied that you meet the deadline and the work.im really content job well done 2 thumbs up.