Vandergriff Collision - South Arlington

Yes Vandergrift did a very good job on repairing my bumper.

the inside DVD/Media system was not tightened up after the repairs to the roof. Also, there is a crack in the plastic piece between the hood and the windshield, that holds the wipers. There were a couple of spots where paint was added to cover up some chips. They are pretty noticeable. Other than those little things, it was a great job, and staff was very courteous, friendly, and professional.

They were very fast

Everyone was amazing Nelson took care of my car from start to finish. Communicated updates or delays promptly. Very grateful to everyone from receptionist to the body work employees God bless!

My car was repaired and required a new tire to be installed, because of the collision damage on the front driver side quarter panel and bumper. My tires were rotated with the installation of the new tire - and they didn't remove the rims which affected the sensors on the tires that report tire pressure. I in the meantime kept getting a signal that a front tire was low, when in fact it was a rear tire. I kept checking, and the tire appeared fine. This was because the actual sensor for the front tire had been rotated to the rear. I ended up driving and getting a flat tire. This is really ridiculous that the tech didn't take the time and appropriate steps to make sure that tires were properly set to match sensors. This was laziness because the tires probably had to be removed from the rims to be rotated while maintaining the location of the sensor. I can only guess that is the issue. Right now, my car tire sensors are off - front tire sensors are actually reporting data from rear tires. Jeez. It probably would have taken an extra 30 minutes to do this the correct way. And guess what? I was literally on I-45 driving my daughter to Houston for college when my tire went completely flat. Thank GOD it was still daylight.

They did a good job

Nelson was great!

Great job

Excellent service by Jimmy and front office staff

I had a great experience with you all. Nelson, who assisted me, was great and always very helpful!

Professional

Even though my car was eventually totalled, I was kept up to date with the repairs that were trying to be made. Friendly staff and very helpful.

No comment

Good

Nelson was very friendly and polite. He would keep us informed about what was being done in my dad’s car. Very professional service!! I would really recommend vandergriff collision. Thanks

You do excellent work. Would not go anywhere else.

Excellent job

Vandergriff Collision was awesome! Nelson was super easy to work with and very informative. All he staff was friendly. And the tech that did my body work was AMAZING! I didn't catch his name, but he did wonderful work; wouldn't ever guess my truck was rear-ended. Very satisfied with my experience and will definitely go back if there is ever a need.

Nelson kept me informed about the progress of the repairs.

Two items. ****) because we dropped the car off for service we were unaware of the authorization form, which slowed down the start of the repair. 2) Then the end date of the repair slipped and we weren't kept informed proactively- I had to call to find out what was going on. To your credit, you did pay for the rental car to cover the slippage, which we really appreciate.