Vandergriff Collision - South Arlington

Great customer service and great communication!

Keep up the good work guys Extremely happy with all the TEAM WORK and final results!

The repairs were done quicker than I thought they would and everything is great

Excellent service!!!!

This isnt my first experience to have my vehicle repaired at a bodyshop due to hail damage. Since my vehicle is new I decide to stay with vandergriff since it's the same brand from where I purchased my vehicle recently. When I went to pick up my vehicle I was expecting the guy to walk me through the vehicle of all the repairs completed, which he missed that opportunity, all he did was gave me my key and stated go ahead and take the vehicle to get washed and if have any questions call them back. So as I enter my vehicle I began to notice all these white stains and grey stains on the interior and carpet by this time the gentleman had already left inside the lobby to inquire about it. When I sat inside the vehicle had a very strong chemical smell. Something I haven't smelled from previous repairs I've experienced. I had to drive home with my windows down due to unbearable smell. I assume they would had done a better job washing the vehicle and cleaning the mess after themselves especially after paying over 8,000 dollars in repairs. I'm highly disappointed that now I have to personally pay and spend time cleaning after the mess left and also the possibility that I might have to come back because the gentleman missed the opportunity to walk me through the repairs completed. This is a inconvenience for someone that is renting a vehicle and have to return the vehicle back to the bodyshop if it's not at my expectation.

Excellent job so happy to have car back fantastic job!!!! Thanks again Verita G

Barrry is awesome!

I was very Happy with your service. thank you

Paint is cracked and it has trash in the paint, will be taking it back. Your quality control guy needs to be fired.

Jimmy did a great job with our car. When there was an issue with the initial repair, he made sure that everything was perfect for us!

Excellent job very well done, I’ll recommend it to all my friends,thank you

Great customer service , courtesy and communication

Car looks great! Love the text messages with updates. Mark Engel always does an amazing job. I was also very impressed with how everything was explained to me at pick up and how clean my car was when it was returned. Would highly recommend Vandergriff Collison South. Thank you!

Work was excellent. Service was also excellent. Had not had any damage problems in years so I was not too excited about having to go through this. But, for once I was pleasantly surprised.

You maintained communication, explained things clearly, and made me feel like a valued customer.

Extremely smooth and easy process. Very good customer service and accommodating. Had used them before and will certainly do so in the future, should we need this service again.

So far very happy. Thanks

First Class from Top to Bottom!

excellent customer service as well as incredible workmanship and professionalism

The insurance company was very difficult but Jimmey made it very easy. I will highly recommend Vandergriff Collison to others due to Jimmey's great customer service.