Jimmy was outstanding, every question I asked he answered with good knowledge. Every time he emailed me was with an explanation of the entire process
3/30/2019
Carol A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jimmey Nipp was SO good about calling & emailing to keep me up to date with procedures & finish date. Job well done!
3/27/2019
Alicia P. VERIFIED CUSTOMER
Vehicle Make : Kia
I am well pleased with my repairs. The customer service was great and the staff was very nice and helpful. Thank you all!
3/26/2019
Tania H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I loved the text updates; that was very helpful. The finished product looks great too, so I'm very pleased about that.
Dropping off the car was a little bumpy. The gentleman who greeted was annoyed I didn't make an appt in advance. I was told by AAA they'd send my information, and I'd just have to give my claim number when I arrived. I tried to give this gentleman my claim no., but apparently he didn't write it down, just telling me the guy who handles AAA claims is in training. That seemed to delay the whole process. I enjoyed working with John Terry and Chuck though.
3/24/2019
Pamela M. VERIFIED CUSTOMER
Vehicle Make : Ford
The entire team was great to work with. They were professional, courteous and knowledgeable. Chuck explained every precessions and detail fully.
3/23/2019
Tuyet D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great
3/22/2019
Randy C. VERIFIED CUSTOMER
Vehicle Make : Acura
Everyone helped make this difficult situation as pleasant and painless as possible, especially John Terry who escorted me through each step, and the young lady receptionist who guided me on the phone to find the place despite the odd, repetitive names of the streets. Oh, and the car looks great - like it never happened! Thanks!
3/21/2019
Jerry C. VERIFIED CUSTOMER
Vehicle Make : Honda
The duration of the repair work was as estimated by Steve. There were no unexpected surprises. The text messages of work in-progress was a welcome surprise. Thank you the professionalism and a job well done.
3/17/2019
John K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Mr Terry was very helpful and is an extremely competent vehicle professional. In addition, his mannerism and ability to interact with customers is a plus for Vandergriff Collision Center. Thank you.
3/16/2019
Harmon T. VERIFIED CUSTOMER
Vehicle Make : GMC
There were a few small scratches that I fell could have been touched up but the repair work I was satisfied with
3/14/2019
Larry T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thanks Doug and Steve
3/14/2019
John H. VERIFIED CUSTOMER
Vehicle Make : Kia
Repair shop did well with follow up and communication which Jimmy did very well. My insurance company Elephant lacked the same ability.
3/13/2019
Miryam S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great experience! Fast and friendly service!
3/9/2019
Howard B. VERIFIED CUSTOMER
Vehicle Make : Acura
Extremely helpful and friendly. Everything worked just like clockwork.
3/8/2019
Anthony T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank You
3/2/2019
Galina A. VERIFIED CUSTOMER
Vehicle Make : Toyota
It's been the best experience with a repair shop I've ever had!
2/27/2019
Marie H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Exceptional service
2/22/2019
Dustin P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jimmy did an incredible job keeping me updated. I feel like he really treated my car as his own vehicle during the process. Will definitely be bringing all my vehicles back here from now on.