My oil change sticker was removed from my front wind shield and not replaced so I can keep track of when my next oil change is due. I do not want to have to look at an invoice to figure it out. In inquiring, I was advised that you did not actually change my oil. Betty S
7/10/2015
Matthew L. VERIFIED CUSTOMER
Vehicle Make : Ford
Visual distortion in paint job of repaired area. Was not visible upon pickup of vehicle as vehicle was parked in shade and covered in dew.
7/10/2015
Kyle S. VERIFIED CUSTOMER
Vehicle Make : GMC
Very professional. ..I was kept up to date on the status of my repairs
7/9/2015
Laura P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jodi who works with the State Farm was FANTASTIC! She followed up and kept me in the loop at all times. She was funny and very helpful! There was a girl named Carol in the front desk however who was completely useless. When I was dropping off my car she wrote my name down and said Ed would be right with me. I sat there and she was not responsive so I go back up to the desk and she was completely clueless and I had to say who I was and what I was doing again. She also answered the phone once when I called and the same situation.
7/9/2015
Jeniel P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was quick and efficient and Mel was super pleasant. You made a horrible situation easy and less of a headache.
7/8/2015
Paul C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Vernica and The techinician assigned to my vehicle ( I believe his name was Chris) have been nothing but great. They kept me informed at all times . I am very please with the service I received . Thank you
7/6/2015
Wanda R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was most impressed by the people that took care of me. The repair work is excellent and my car was very clean when I got it back. Great service!
7/6/2015
Barney S. VERIFIED CUSTOMER
Vehicle Make : Ford
EXCELLENT SERVICE AND JOB WELL DONE!!
6/29/2015
Latonya G. VERIFIED CUSTOMER
Vehicle Make : Honda
I must say, from beginning to finish was an experience to be applauded; as well as the experience was due a standing ovation.I am so chose your place of business. The two liaisons, Hector and Mel(Melissa)showed excellent Customer Service skills, they were also, dependable as wells knowledgeable.
6/27/2015
Hope H. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone was amazing. Everyone took care of everything working with the insurance and helping with rental. Had very good experience.
6/27/2015
Diane F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was so happy that you kept me so up to date. I knew exactly the status of my vehicle. Thank you.
6/27/2015
Amarilis S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Mel was great!
6/25/2015
Ray J. VERIFIED CUSTOMER
Vehicle Make : Isuzu
There's a piece missing from the drivers side seat that covers the metal part bolting the seat down.
6/24/2015
Connie M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Completed job ahead of schedule and a job well done- it's like nothing happened to the car!!
6/24/2015
Dennis W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very efficient and courteous team of professionals
6/21/2015
George P. VERIFIED CUSTOMER
Vehicle Make : Honda
Great experience. Fast. No nonsense. Pleasant staff. You made a non so good situation into a good situation. Thank you.
6/20/2015
Rajibul I. VERIFIED CUSTOMER
Vehicle Make : BMW
Very good experience. Great service.
6/18/2015
Sandra K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
You all did a great job in getting the repairs done to my car. I believe her name was Lori. She provided excellent customer service. You all are the best!
6/17/2015
Richard H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ed and Jodi were absolutely fantastic....thanks for a wonderful experience given my screw up in messing up my truck
6/16/2015
Sheldon W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you. Your team did an amazing job and we're son friendly and easy to work with