Apparent damage to car. Took much longer that I expected
Melissa is working on fixing it
9/2/2016
Carol S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great Service, great staff, Wendy was professional and very efficient in all her undertaking. That's for a very pleasant experience.
8/31/2016
Alisa B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Wendy is AWESOME!! We will definitely be coming back for more of this excellent service. Andrew with Geico also did an amazing job!
8/31/2016
Wesley D. VERIFIED CUSTOMER
Vehicle Make : Buick
Great job by all team members.
8/30/2016
Sandy L. VERIFIED CUSTOMER
Vehicle Make : Honda
Took longer than expected but I think that was due mainly to waiting on the other party's insurance company. Other than that, I was very happy with the work done on my vehicle. Thank you!
8/30/2016
Rady G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Hi, everybody, everysingle personal i delt with, white Wonderfull S-o poli?e, S-o knowlegeble , mykaila and wendy, great person skil,!! I definitely mention Chris o'dell who changed the head light to WV original, when he noticed that the other headlight was not original and was not fixed properly!!! He even take my rent on him, after I already paid 7 days!!!
Thanks, ileana and radu giurca
8/27/2016
Willie K. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Very courteous , kept me updated on everything going on. Made the process a breeze.
8/27/2016
Ramon E. VERIFIED CUSTOMER
Vehicle Make : BMW
Outstanding customer service
8/25/2016
Milee B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wendy was amazing!!!
She kept me informed thru every step!
Give this young woman a raise, because she is the reason I'll come back to David Maas
8/24/2016
Harold W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very professionally handled
8/18/2016
Sarah H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I just wish there had been more direct communication. This was a stressful experience and having to chase down updates and information made the experience even more stressful.
8/11/2016
Otis J. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was an awesome experience ,
8/11/2016
Matthew S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I highly doubt this survey will be read and taken into consideration in anyway however, I decided to complete it anyways. I have used David Maus collision about a half dozen times now and if I could sum it up in one word it's "lazy". Each time I bring my vehicle up there and the time comes where I get the call and its someone saying "your vehicle is done" I get a sick feeling knowing that it's NOT DONE and then wonder "what did they miss this time?".. For example this past visit I was told that over 30 parts were being replaced and not to worry it'd look brand new when I picked it up. Well had I not went by there the day before and see that the front grille hadn't been painted (due to damage) then I would have once again wasted a trip driving up there. Without rambling on the best advice I could give is to hire someone like myself to inspect all of your vehicles upon completion and/or fire the lazy person currently doing that job. As a multi million dollar shop there is so much more potential there for customer satisfaction and return/new customers. People should be excited to have there car worked on there. I get excited when I buy a car there and use the service department. That's why I have this weird sense of loyalty to that establishment even when it comes to using the body shop. Thanks. And tony was a very nice guy. He kept me up to date and did the best he could. Wouldn't mind working with him again.
8/10/2016
Marlene D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jennifer was terriffic!!! She kept me up to date on the progress of my repair by text. I totally appreciated that. Nice girl. Very efficient.
8/9/2016
Walter B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for getting my car ready before the predicted time!
8/8/2016
Emily R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Wendy and your entire staff, took a stressful situation and made it easy. My car looks amazing and I was kept up to date the entire time.
8/8/2016
Linda C. VERIFIED CUSTOMER
Vehicle Make : Kia
Mike Beebee was very helpful and courtesy I give 100%
8/8/2016
Irene M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Was impressed with my insurance company works with you
to handle claims, estimates, rentals and repairs in one appointment.
A claim is complicated, and stressful but you made it so much easier!
Thank you!
8/6/2016
Jerrie V. VERIFIED CUSTOMER
Vehicle Make : Honda
Check in was very quick and easy. Pick up was great too. Wendy is very knowledgable and patient!
8/5/2016
James C. VERIFIED CUSTOMER
Vehicle Make : Toyota
David Maus continues to provide excellent services when it comes to their collision repairs. Unfortunateky for me I had to use this service one too many times! I would only trust David Maus Collision Center with such work on my and my family's Toyota vehicles.