I was extremely happy that my car was fixed in a timely manner. It was ready for pickup on Saturday which made it easier on me to find a ride all the way out to Sanford. Thank you!
1/23/2017
Marisol A. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thank you Mike! Excellent
1/23/2017
William W. VERIFIED CUSTOMER
Vehicle Make : Ford
The repairs looked very good
1/22/2017
Anthony I. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quality work & timely. However., Also, I was never advised as to the status of the repair. When I picked up the car the tire pressure warning light was on. There was not an issue prior to the repair . I put air in the tire which temporarily shut the warning light. The light continues to go on which indicates there may be a leak cause by the repair
1/22/2017
**** S. VERIFIED CUSTOMER
Vehicle Make : Ford
Good work. The repair was delayed a few times. No problem. Getting it done right with yhe right parts is more important to me than fast. Melissa kept me up-to-date on the status. Thank you.
1/21/2017
Kristina C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Melissa was great, she kept me updated on the progress of my vehicle.
1/19/2017
Adrian C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jason was very communicative throughout the estimation stages and was willing to answer any questions I had. I accidentally came one week earlier than schedule and he made sure to fit me in. The transition to a car rental went very smooth and I was out of the collision center shortly after and went straightto work. I setup the text message alerts and was pleased at how often the status was updated and information was given in detail. Wendy was a pleasure to deal and ensure my vehicle was finished within the given time. Thank you everyone for a wonderful experience!
Adrian
1/18/2017
Darren L. VERIFIED CUSTOMER
Vehicle Make : Honda
Your entire team is easy to work with and kept me in the loop during the process.
1/18/2017
****H. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job. Thank you!
1/17/2017
Cheryl D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very efficient.Mike Beebe was on top of his game.Everything went good.The car looks great.Thankyou David Maus and staff.
1/17/2017
Cory D. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Its a holiday weekend or i would have already returned my car first time i cane to pick car up damage from accident was still there second time i came to pick up my car the scratchees they said could buff out are still on my hood
1/16/2017
Jane J. VERIFIED CUSTOMER
Vehicle Make : Acura
Very efficient and the work was done as promised
1/15/2017
Donald M. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent
1/14/2017
Louis S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wonderful people Sharee Pena the best ,extremely grateful,thanks again
1/13/2017
James R. VERIFIED CUSTOMER
Vehicle Make : Honda
Melissa was so good to work with and did a great job
1/13/2017
Pejman H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Theres some paint dust in the vehicle but not a big deal. Overall very happy with the repair and communication from Wendy.
1/13/2017
Shaun M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very friendly staff
1/7/2017
Malcolm B. VERIFIED CUSTOMER
Vehicle Make : Kia
Your staff is amazing! They helped me quickly and efficiently. The person who worked with my insurance company, Mike, at the Collision center was very nice and kept me updated frequently about the status of my repair. I only see two areas for improvement. While the text updates were frequent, I would refrain from telling customers that a repair is done at the same time that the center closes. For example "you're repair is done at 6:00 pm" and then receiving a call that the collision center closes at 6pm. The second is that I would look into bettering the check in process for keys as my key and fob were lost. I know several places that use bags for keys and I have yet to have a problem with lost keys from them. Besides those two things, everyone was very professional and helpful.
1/7/2017
Steve S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent
1/7/2017
Michael P. VERIFIED CUSTOMER
Vehicle Make : Honda
Michael BB is who I work with and he was just absolutely great from the first second I met him till he gave me my car back