Took too long. Rep never returned my calls. Car wasn't washed, inside was all dirty, wind shield was very dirty and dusty
9/30/2015
Varughese E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Just simply outstanding customer experience.
9/29/2015
Linda W. VERIFIED CUSTOMER
Vehicle Make : Mazda
Service was wonderful. Everyone was extremely courteous & friendly. However, there were things on the repairs that should have been seen by the body shop. I had to point these things out to the rep. when my car was delivered to me & vehicle was returned to body shop twice. Additionally, the paperwork was not correct. My vehicle is a 2016. All the paperwork said 2015. I was told that this is a function of faulty computer software. This was unacceptable to me & should be to you as well. When I received my vehicle the door was not locked so I just got in & drove. As I was going down I-4 I noticed a warning light on the dash. It was a red key with a line through it. I pulled over, pulled out the owners manuel which told me that there was a malfunction of the ignition &/or the auto (no key) entry system. I tested the entry using the push button on the door & it's inoperable. I had to use the key. When I brought it in this system was functioning perfectly. I am going to have to drive back there tomorrow (Tuesday 9-29-15) & attempt to have this repaired. It was too late to come back today.
9/29/2015
Lisa P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was super courteous and professiinalprofessional. It made an unpleasant experience so much better.
9/28/2015
Leonard M. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was great everything is fantastic it kept me informed young lady that came with my paperwork I could have asked for her to be nicer everything was done to my satisfaction even ahead of schedule everything was
9/25/2015
Thora M. VERIFIED CUSTOMER
Vehicle Make : Ford
Time wise was not communicated properly.
9/24/2015
Laura F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was impressed with the prompt attention and completion of my repairs. My car was actually cleaner inside and out than when I dropped it off. Thank you again!
9/24/2015
Renny B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everybody was informative, keeping us updated all the way. Jody was wonderful! Repairs were perfectly done!
9/24/2015
Nicki S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service & excellent job very satisfied
9/24/2015
Michelle R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Bad communication via phone, email or text. Called many times no call back
9/17/2015
Robert B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nick always kept me informed sometimes Jodi both very pleasant and Nick always explained what they were doing and what the next step would be. I bought my car at David Maus 8 yrs ago an plan to purchase my nexr car there.
9/17/2015
Raymond H. VERIFIED CUSTOMER
Vehicle Make : Honda
Screw sticking out and scratch on new bumper
9/17/2015
Jeffery H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was so impressed with how the three companies (David Maus, Geico and Enterprise) coordinated. The operation was a well oiled machine! Most impressive!!
9/16/2015
Nicole M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jodi and Ed did a great job of communicating with me throughout the entire process! Thanks for fixing my baby!
9/16/2015
Efrain L. VERIFIED CUSTOMER
Vehicle Make : Mazda
Good job
9/15/2015
Peggy Ann. VERIFIED CUSTOMER
Vehicle Make : Toyota
Done perfectly and on time. Mgr Charlie and Anthony went above and beyond to take care of the details.
9/14/2015
Scott S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Outstanding customer service by Ed and Jodi went over and above keeping me up to date on progress. Appreciate the very personal service she gave.