I want a refund on the detail service that cost 139.05. This was just a car wash and cleaning of the carpet inserts.
Bad job.
10/15/2015
David D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Speedy service, great quality work.
10/15/2015
Daniel D. VERIFIED CUSTOMER
Vehicle Make : Nissan
No need. Jodi and Melisss were great....the overall experience was not. I am a repeat customer...things happen...may consider again due to the acknowledgement and friendliness of Jodi/Melissa at the end.
10/14/2015
Diane W. VERIFIED CUSTOMER
Vehicle Make : Kia
To much to text
10/14/2015
Yamilette W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very customer focused
10/12/2015
Charles S. VERIFIED CUSTOMER
Vehicle Make : BMW
Service was excellent.
Melissa did an excellent job.
10/11/2015
Deborah H. VERIFIED CUSTOMER
Vehicle Make : Ford
Both of my CSR reps Melissa and Hector were very attentive to detail. They went above and beyond to ensure my vehicle was returned to me in perfect condition. The bodyshop director Charlie did an amazing job making sure i was well taken care of. Great,experience overall!
10/10/2015
Laurel B. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Great service!
10/9/2015
Tony C. VERIFIED CUSTOMER
Vehicle Make : Kia
We were impressed with your service and keeping us informed on the progress of our car. Thank you ,so much ,Jodi Taylor and Nick. I would highly recommend your body shop. Thank you! Sincerely, Valerie Caro ****-****-xxxx.
10/8/2015
Miguel L. VERIFIED CUSTOMER
Vehicle Make : Honda
10/10. On time, as promised.
10/8/2015
Larry C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your crew was very helpful.
10/7/2015
Tanya T. VERIFIED CUSTOMER
Vehicle Make : Ford
Yall did awesome with my car will highly recommend yiu to family and friends.
10/6/2015
Matape K. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did really nice job. Thank you nick
10/4/2015
Fernando Z. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Thanks for fixing our van and having it ready on time. An accident is a bummer time but you guys made it better.
10/4/2015
Michael K. VERIFIED CUSTOMER
Vehicle Make : Dodge
They pushed to get my repair done in just 6 days including working on Saturday so it limited rental charges. Thanks a ton.
10/3/2015
Bruce N. VERIFIED CUSTOMER
Vehicle Make : Toyota
My vehicle was ready when Nick told me the day. Great customer service also
10/3/2015
Tyrone F. VERIFIED CUSTOMER
Vehicle Make : Toyota
The customer service provided was outstanding. I definitely would recommend your collision center to all my friends and associates. Keep up the great work.
10/2/2015
Cindy G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was completely happy with David Maus collision, especially Nick, my adjuster. He was so attentive and answered all my questions and didn't rush me. I felt like he was truly looking out for me and what was best for my car. Jennifer was also very helpful. She was extremely knowledgeable and helped me collect payment from the individual who damaged my car. I really liked the text updates from Jodi. They kept me informed of the progress of my car and didn't interrupt my day. Jodi's texts were perfect I'm length and info. She is sweet and friendly; a really nice personality. I'm glad I got to meet her in person.
I was not happy with my rental experience with Enterprise. Nick gave me an estimate for the rental but Enterprise upgraded without telling me it would cost more. When I had to keep the car longer than expected, I was shocked to owe twice as much as I thought. Then Enterprise charged me more than I owed. I had to point out the overcharge before they would refund. The whole rental return experience took about an hour total which seems too long.
But again, I was very happy with everyone at the collision center.