Thank you for everything. From drop-off to pick up, the experience of dealing with your team was nothing short of amazing. Your professionalism astounded me through every step of the process. Thanks again, and God Bless.
1/9/2016
Gryssel R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Melissa was AWSOME! You all need more employees like her.
She kept her word on when my car would be ready!
1/6/2016
Boris L. VERIFIED CUSTOMER
Vehicle Make : Kia
Mellisa was very good and informing me all the time about the vehicle status. Excelent customer service.
12/31/2015
Charles N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Melissa was very helpful and polite. Communication was excellent and the work was completed in a timely manner. It looks great! Thank you for a job well done.
12/29/2015
Marck C. VERIFIED CUSTOMER
Vehicle Make : Kia
Its was great to work with melissa through the whole process from start to finish. She is always smiling and it was a pleasure working with her.
12/26/2015
Frank B. VERIFIED CUSTOMER
Vehicle Make : Honda
Amazing customer service! Hector did an excellent job communicating the status of the repairs. The paint colors matched perfectly. Thank you for making this a pleasant experience.
12/24/2015
Cherie M. VERIFIED CUSTOMER
Vehicle Make : Ford
The representatives were excellent. Melissa had every step under control and kept me informed throughout the process.
12/24/2015
Maria M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you Melissa for the precise and speedy job on my car.
Not to mention your follow up messages, For peace of mind.
You are the Best!! And a great asset to David Maus Toyota...
Merry Christmas.
12/24/2015
Terri T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The process was extremely smooth.
12/24/2015
Stacy S. VERIFIED CUSTOMER
Vehicle Make : Buick
When I dropped my car off, it had received some damage in a parking lot. I asked for two other spots to be fixed on the front bumper. Geico even offered to pay for the rental car for an additional day or two so it could get repaired. I was prepared to pay for the repair out of pocket. I got the car back yesterday. These additional spots were not taken care of. Also, when I got home and removed my key fob from the ignition, there was wax or rubbing compound packed into the grooves of the fob. I haven't had a chance to see it in total daylight yet, to further asses the paint but it appears the paint was done decently. I do know that I'll have to find a detail guy to hopefully get it looking as smooth as the rest of my Buick. It only has 14k miles on it and I hope I can get it looking good again. Overall, the experience was good. All of the staff were awesome and the transaction was easy. I just wish there were better notes taken upfront instead of rushing me off so I could have got what I wanted out of the experience. I would come back again.
12/24/2015
Evelyn C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job en service tanks you so much jj&Evelyn
12/24/2015
Andrea H. VERIFIED CUSTOMER
Vehicle Make : Honda
Staff was courteous and efficient, and car returned me cleaned inside and out.
12/21/2015
William E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service, as always, throughout the dealership.
12/20/2015
Madiey L. VERIFIED CUSTOMER
Vehicle Make : Lexus
the car was delivered dirty inside and out side(Rich & Charlie)witnessed that . the spare tire was used one though the original one was brand new .the tail light is not working .There is a missing part which covers the battery under the hood .The setting of the driver seat and the Bluetooth were gone . The car stayed in the repair shop for over 2 month .
12/19/2015
Ronald D. VERIFIED CUSTOMER
Vehicle Make : Toyota
People there Were very courteous they make sure everything was right there was a problem with the paint so they did let over Melissa told me The car would be ready Friday the 18th thank you very much Melissa gave me a survey to fill that out thank you very much see you on the next car
12/19/2015
Mark G. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks for the extra efforts to clean up the inside of the vehicle! Totally unexpected, and was as good as if not better than the excellent job on the bodywork.
Special thanks to Melissa Szafran for the quick turnaround and continuous communication and attention to details????
12/19/2015
Denise D. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was impressed that your team was poised and ready for my arrival/appointment. The team listened to my concerns, answered my questions and kept me informed throughout the process of getting my car repaired.