I got multiple texts that my car would be ready Wednesday, but acrually was ready Monday. Since I work 7a to 7p, it made planning to pick up ( and return the rental car) extremely difficult
5/4/2016
Garrett J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great Service. Exceeded expectations. Thanks!
5/3/2016
Kweshonte M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
David Mause is awesome. The team is so nice and friendly. My Chevy cobalt looks new again.
4/30/2016
George B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent experience
4/30/2016
Calin D. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent service. Thank you.
4/29/2016
Michael S. VERIFIED CUSTOMER
Vehicle Make : Honda
I enjoyed how helpful everyone was. I really want to let you know that Wendy Vege went above and beyond to ensure she could help in every way needed and very helpful. What a great person to have on your team.
4/29/2016
Dierdre B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mike handled our car issues as if it was his car. He kept us informed throughout the process. We bought our car with your dealership and we remain very pleased with your repair company. I should note that we passed on the insurance process as we wanted our car to be brought back to how we first bought it so we paid the entire repair cost. Very pleased.
4/29/2016
Benigno R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you Mike excellent service
4/29/2016
Steve L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The communication was terrible. The first person who took the car (Hector) was rude. Then towards the end, the date the car was to be ready kept getting pushed back from 4/22 to start to 4/25, then finally to 4/26. No one even called about the delay until 4:00 PM on 4/25 and then had no information as to why or when it would be ready. What surprises me is the change in customer service in just the past 18 months. In Sept, 2014, we had a wonderful experience and had great customer service. This time it just wasn't there.
4/28/2016
Wanda R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent customer service. Special 'thank you' to Wendy Vega and Chris Gross from GEICO.
4/28/2016
Erica F. VERIFIED CUSTOMER
Vehicle Make : Honda
Service was excellent
4/26/2016
Michael P. VERIFIED CUSTOMER
Vehicle Make : Lexus
The service was flawless from the Geico rep Andrew to the Enterprise rep to the David Maus rep Wendy, who was especially friendly and helpful.Very nice loaner car.
The workmanship on the repair was excellent.
Very pleased with the entire experience.
Thank you very much, Michael P
4/26/2016
Amy S. VERIFIED CUSTOMER
Vehicle Make : Kia
Exceeded my expectations
4/26/2016
Charles S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Keep doing what you are doing
4/23/2016
Gabriela L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Mike when above and beyond of my expectation, great customer service
4/22/2016
Henry B. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were great as usual!!!
4/22/2016
Margaret G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am completely satisfied . The car looks great. I love the work and speed in which everything was taken care of. Wendy was great.
4/22/2016
Crystal R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Did not address all my concerns and car still was making sounds when I went to pick it up. Needed to leave it there because it wasn't completely repaired. Still at shop. Still driving rental
4/21/2016
Sen Michael. VERIFIED CUSTOMER
Vehicle Make : Toyota
Incredible service, superior repairs, finished earlier than scheduled!
Veronica and the front desk staff were a true pleasure to work with.
I joked I would back into another tree just to have the pleasure of going through such a flawless process again. I'm not joking when I say I would return there in the future if needed and will not hesitate to recommend David MAUS collision center to family, friends and colleagues.
Professor Sean Snaith
UCF
College of Business
4/21/2016
Amy W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Incredible efficiency and wonderful customer service!!