It took a little longer than I wxpected but I was satisfied with the results
1/3/2017
Rita W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Jennifer webber made a bad situation awesome and easy
1/1/2017
Walter C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The insurance agent told me they would do a special detail inside as my recovered car had a strong smoke odor and ashes . When I picked up the car and sat inside I realized it was jist vacuumed. There was a tray full of ashes and it smelled the same as when I left the car. It was not detailed cleaned. Also the front bumber scratch was not addressed and driver's side of car was missing a hubcap. ( this was because insurance guy did not include ... they are supposed to add that. So I will be bringing car back. I think it was mostly an insurance agent communication issue. Ivette Mejias ****-****-xxxx
12/31/2016
Darby B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great experience. Mike was personable and keep me up to date.
The work done was seamless. Very positive experience.
Thank you!
12/31/2016
Johnny K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wendy was awesome, she was a great help from start to finish.
12/28/2016
Christopher V. VERIFIED CUSTOMER
Vehicle Make : Mazda
Im satisfied with repairs, however my steering wheel feels very hard to turn and it was not like that before... im going to see what others think then i might have to call you guys.
12/24/2016
Larry C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was professional, and the work was completed in a timely manner. It was perfect, and it met my exacting standards. Thank you.
12/20/2016
Janice D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Wendy was great! She kept me up to date. The car was delayed by one day which it's not too bad. The repair seems to be ok so far. One concern is that the Defog on back glass is not working as fast as it did. Also, the detailing crew threw away the label for the name of the model. Which it is not ok with me. However, Wendyband your body shop manager jumped right on it and they are working on getting the model name tag to put it on my Jetta. I am not totally dissatisfied but you don't have a medium score in the options. Really Wendy was great.
12/19/2016
Garnel C. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was a wonderful job
12/19/2016
Amy B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Lack of communication was a major factor. Also, each time the vehicle was promised to be done the date continued to move back. I had to spend 328 out of pocket for a car rental. I wouldn't recommend this collision center. Another issue was the damage that was discussed on arrival was not fixed properly; the dents on the hood are still there .
12/17/2016
Marc T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience all around.
12/15/2016
James G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jennifer and Nick did a superb job on our vehicle. All updates were timely, the completed work was excellent and there were no surprises.
Thank you.
12/15/2016
Sandra P. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciated the updates and hearing about the progress of the repairs.
12/13/2016
Jason T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everything went smoothly and efficiently. I really appreciated being kept informed about what stage of repair my car was in.
12/12/2016
Stephen P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was running late for an appointment, so I did not notice at the shop. The piece the replaced is not securely attached. There is a gap between the pieces.
12/9/2016
Jennifer C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The customer service was exceptional!
12/9/2016
Ricardo M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service, Excellent customer service
12/9/2016
Vince N. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate they clean up interior after repair the dents. Very nice service!