The whole process takes extremely long time. Waited for almost two weeks for parts, was told that I’ll be called for the updates on parts arrival, but never received any phone calls. Need to call in twice every week to check on updates. Then when finally all the parts arrived, told to wait for another week to drop off my vehicle because of the short of stuff. It took four weeks in total to get the job done
1/2/2022
Patricia F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Yes, they did an excellent job. Great customer service, they rock!!!!!
12/24/2021
Lila M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Someone always took time to answer my questions and assist me on visits to the Collision Center. The work was done in a timely fashion and follow through of checking the alignment was performed as well as additional front-end alignment. A big plus after my vehicle had been hit from the front right side. Thanks so much!
12/19/2021
**** M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The van looks just like new, everything works. Great Job!!
Thanks you
11/8/2021
Lonnie C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Completely satisfied from initial contact, estimate, repairs and ease of the total experience. Everyone there was easy to work with and professional too. Thank you for making a totally unpleasant experience, totally pleasant!
9/23/2021
Nathen H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Driver side rear fender well was not replaced which is causing quarter panel to shake. The bottom of fender well was broken in accident also. I already took vehicle back for bumper not being secured properly and feel I should not have to waste more of my time to bring it back a 3rd time.
8/21/2021
Ron S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Texting the customer about the progress of the repair.
7/25/2021
Brenda M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Service was excellent
6/26/2021
Corey M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Job well done thanks.
5/26/2021
Dawn W. VERIFIED CUSTOMER
Vehicle Make : Buick
Always friendly and professional.
5/13/2021
Lisa M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was very happy I had a car to drive after my insurance stopped paying for my rental. They were nice pleasant. I had to take back again due to overspray from painting and I think that is solved. However that same day got the overspray taken care of my car would not start later that evening. The battery cable was very loose and I had been driving for a week or so woth it like that. Had to buy some wrenches as I was hr from home to tighten the battery cable.
4/15/2021
Connie P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I'm very satisfied with the work you done. I was so surprised they got the work done so quick. I would recommend them to you. I so sorry I was so late in answering your text.
3/23/2021
Scott P. VERIFIED CUSTOMER
Vehicle Make : Buick
The entire team did a great job and were extremely professional, informative and courteous throughout the entire process. It's one of the best business customer service experiences I've had in quite some time.
3/20/2021
James M. VERIFIED CUSTOMER
Vehicle Make : Saturn
Help very friendly and helpful
3/4/2021
Pauletta H. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciate you keeping me informed of the status of my vehicle during its repair
2/12/2021
Benny E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They should always check the boxes part that are shipped to miles for the repair as soon as they arrive, to check for damage my parts were not check for flaws till they were ready to do the work and then the second shipment of parts was also damaged strike two// finally third shipment of parts was in good shape and after having my truck for TWO WEEKS the 2 day job was completed and turned out great remember /// check parts for damage as soon as the come in ///
2/9/2021
Ralph P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent work, and the staff does at great job of communicating with you.
1/22/2021
Kenneth H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I especially appreciated how quickly the repair was able to be completed...a day earlier than expected!
1/7/2021
Chase R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you got doing a great job repairing my car back to new!
1/3/2021
**** A. VERIFIED CUSTOMER
Vehicle Make : Buick
Excellent - Professional - Couteuous-
Sweet Communication - Top Notch Craftsmenship- Kudos to Mgr Adam & Mark & Buck & Crew.