I like you all in the body shop kept me informed. Thank you
12/27/2019
JOANN B. VERIFIED CUSTOMER
Vehicle Make : FORD
Thank you so much for cleaning my car while you had it. I did not expect that, & whomever did that deserves a special spot in heaven!
12/21/2019
CHERYL W. VERIFIED CUSTOMER
Vehicle Make : HONDA
Hector was great. He kept me informed during the 4 week repair job.
12/20/2019
ATIF B. VERIFIED CUSTOMER
Vehicle Make : HONDA
Truly appreciated the kind folk and great service at Town East Ford. Thank you !
12/19/2019
RUJIRA S. VERIFIED CUSTOMER
Vehicle Make : BUICK
Good service
12/15/2019
MARC F. VERIFIED CUSTOMER
Vehicle Make : MAZDA
Rick and the staff were excellent. When I picked up my car, it was actually cleaner and the finish was even better than when I purchase it.
I even called the shop and told Rick how impressed and satisfied I was.
Great job!!!
12/14/2019
GEORGE R. VERIFIED CUSTOMER
Vehicle Make : KIA
Rick in the Body Shop Dept was excellent and well knowledge of the repairs that were performed. Once again thank you for doing a excellent job on my vehicle. Please share my feedback with Rick Garner. Thanks
12/14/2019
ANDY H. VERIFIED CUSTOMER
Vehicle Make : FORD
First off, it took way too long for the car to be completed. I kept getting different answers from the representative as to what was going on with the car and its status. He consistently claimed that my insurance company was taking their time approving the supplements. I ended up spending more money on rentals than I anticipated. Thankfully the manager, Kevin, help me out with the cost to get my car back. Upon receiving my car back, I noticed that my windshield had been replaced. No one ever notified me as to why the windshield was being replaced. I had a sunshade that was installed on my windshield, that now is missing. I would like to know when someone’s going to replace that for me. My number is ****-****-xxxx
12/14/2019
LARRY K. VERIFIED CUSTOMER
Vehicle Make : FORD
You guys did a great job repairing my truck and it was completed in less time then expected.
Ford is my go to place for tacking care of my truck.
Regards
LARRY K
12/10/2019
MARINA U. VERIFIED CUSTOMER
Vehicle Make : GMC
The awesome job they did on the repairs, but the best part was the professional and courteous staff. They were very helpful with our needs. My highest respect to the entire team.
12/8/2019
NICK P. VERIFIED CUSTOMER
Vehicle Make : RAM
I took my truck in because I hit a tree with my passenger door it bent the door and was also bent in side on the bottom of the door. Looked really bad. When I brought it in. When I got it back it looked like it had never been in an accident. They did an amazing job. The guy rick took very good care of me let me know when it would be done and gave me updates throughout the whole process. He is awesome.
12/3/2019
JESSICA S. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Awesome service communication and repairs. Would definitely recommend. Thanks Zach
12/3/2019
LISABETH ANN. VERIFIED CUSTOMER
Vehicle Make : FORD
Everyone on the team worked together to make the experience seamless and quite easy. Thank you
12/1/2019
KEELY P. VERIFIED CUSTOMER
Vehicle Make : FORD
Great service and personal care-from Rick Garner. Rick kept me updated on a daily bases. Rick is an asset to Town East Ford. I would refer and return to town East Ford, hopefully not for vehicle accident repair.
Your entire staff was very friendly and helpful during a time that Is stressful.
11/26/2019
AMY A. VERIFIED CUSTOMER
Vehicle Make : HONDA
Excellent job as always.
11/25/2019
BILLY T. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Very pleased with the repairs to my truck. Excellent service.
11/23/2019
DONNA E. VERIFIED CUSTOMER
Vehicle Make : FORD
The body shop did a great job. I appreciated the clean car too:)
The service department did a great job getting my car done in time as well
11/21/2019
VIDAL Z. VERIFIED CUSTOMER
Vehicle Make : FORD
Nice customer service and overall a great experience.
11/20/2019
CHARLES C. VERIFIED CUSTOMER
Vehicle Make : NISSAN
I really like that I was informed every step of the process. Great job!