Alejandro Cisneros, please call Me on Mobday February 12th. Thank zyou
2/11/2024
Isidoro O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good job
2/10/2024
Charlene G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team listened to our concerns and provided expedited service. My car drives like it was brand new!!!
2/10/2024
Jannie W. VERIFIED CUSTOMER
Vehicle Make : Ford
Y you guys did a tangible job made it look brand new again job we are done
1/31/2024
Belinda M. VERIFIED CUSTOMER
Vehicle Make : Toyota
At the end of our experience, we were very pleased with the work done on our car. However, our initial experience wasn’t ideal. We went to pick up our car and it did not look good. We were so disappointed. We learned as we asked questions that after market parts were used to repair the car. When we asked why Toyota parts weren’t used, we were told that insurance companies don’t typically approve the name brand parts. We kept the car at the shop and explained that we expected more from the shop. We also called our insurance and found out that the Toyota parts were never requested by the shop. We were told that we had the right to leave our car at the shop until the car looked like new. With that information in hand, we felt more comfortable with what our car should look like and the quality of service that we should get. In the end, the car looked great and our representative was super friendly and accommodating. Hopefully we don’t need to visit a collision shop anytime soon, but if we do, we’ll go back to Town East Ford Collision Center. They do excellent work!
1/29/2024
Elaine H. VERIFIED CUSTOMER
Vehicle Make : Ford
Miguel did an excellent job, and kept me updated. Excellent service!
1/28/2024
Sergio N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excelent service
1/26/2024
Derrick T. VERIFIED CUSTOMER
Vehicle Make : Ford
My driver side of 2015 mustang gt 5.0 was damaged in a wreck.
2015 mustang was drop off on 10/30/23. I was told that my car would be ready by 12/6/23. Unfortunately I receive my car on ****/10/2024.I was promised to get a rental car, doing the process of repairing the car. I never received a rental car. I brought my car back to the repair shops, because I have multiple imperfections on passenger side of my car. I didn’t have any issues with my passenger until I bought my car in the shop. I have multiple rock chips on my front windshield, hood, passenger side front fender, passenger roof top, and near the passenger rear tire. Also, now have a little gap between the frame and door on the passenger side. Overall I am not pleased with the quality of work.
1/15/2024
Adam C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Town East Ford did an incredible job on my lexus, looks incredible couldn't be any happier
1/14/2024
Tiara W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service
12/14/2023
Bradley K. VERIFIED CUSTOMER
Vehicle Make : Ford
Job well done
11/12/2023
Jo F. VERIFIED CUSTOMER
Vehicle Make : Toyota
The job was beautifully done. Thank you very much.
11/10/2023
Amanda H. VERIFIED CUSTOMER
Vehicle Make : Kia
There was a loose wire they made me aware of. They said they didn’t know what it’s supposed to be connected to. There’s an intermittent squeak/squeal that wasn’t there before the repair. The interactions with everyone was top tier. The calls, in person, rental vehicle, just everything was so easy and informative. I like the frequency of updates. It wasn’t overwhelming.
10/22/2023
**** P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great shop! Work is excellent and communication is top-notch.
10/22/2023
Cecilia T. VERIFIED CUSTOMER
Vehicle Make : GMC
Awesome job all around
9/30/2023
Peggy Huff. VERIFIED CUSTOMER
Vehicle Make : Ford
My service advisor was extremely helpful he went the extra mile for me. He gave me weekly updates to keep informed on their progress. I commend him because at the I had an attitude with him. He defused the tension and reassured me that he was going to make me happy. He did better I have a brother for life. Hector is the best. Good Ford