I dropped my car off for week’s repair (you have done the same repair in one week before). At the end of the week I stopped by and the car had not been touched. You knew the car was coming in for specific repair and did not have the parts required. I could have used the car that week and dropped it off later in the week. We are a two car family and the difficulty of just one car ???? was hard to schedule. Then to be told you had not touched it did not make me a happy customer. It took two weeks for a one week repair. Not very considerate of your customer. A call would have been a better way to let your customer know what was happening.
The repair was very good, you do excellent
work but you should keep your customer updated on delays.
Gwen & Tom Cordner
7/5/2022
Nicholas K. VERIFIED CUSTOMER
Vehicle Make : Ford
I understand the setbacks we run into given the current state of the world, but the attention to detail was lacking. The hood and grille don’t line up, one of the panels was scratched and will require repainting, there was overspray on the running boards and mirrors, and they didn’t install one the emblems on my door it was literally sitting in the cup holder when I picked it up.
6/15/2022
Montrae W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Did an excellent job. Customer service was on point.
5/22/2022
Gayle S. VERIFIED CUSTOMER
Vehicle Make : Ford
We were very satisfied with the work
5/5/2022
Barbara B. VERIFIED CUSTOMER
Vehicle Make : Kia
Jim was very nice and accommodating. Thanks
4/16/2022
Luis G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job
4/1/2022
David L. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Jackie did a great job!
3/14/2022
Louis-and-terri-s B. VERIFIED CUSTOMER
Vehicle Make : Kia
Miss Jackie is professional, pleasant, and informative.
2/27/2022
Jennifer M. VERIFIED CUSTOMER
Vehicle Make : Ford
I received the best customer service & my car looks good as new. They went above & beyond to take care of me. A huge amount of gratitude to the entire team!
1/3/2022
Judith S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Kudos to Chris for outstanding customer service and keeping me informed with updates on my car. He exceeded my expectations! I also want to acknowledge and thank the body shop’s staff who did an exceptional job. I highly recommend Gwinnett Place Auto Body Shop for your expertise and customer care.
11/12/2021
Sindy B. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was satisfied with all the help, customer service is impeccable. I had a tough time with my insurance they didn't communicate with me. The body shop help me to figure out what was being covered and reach out to them with other concerns. I truly appreciate all their help
11/7/2021
Vicky T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I am very pleased with everything that your company has done for me in a timely matter Very happy with Jacqueline M. She is truely a blessing
11/3/2021
Oladimeji L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Chris us cool
9/3/2021
Edward B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great repair experience! Everything was handled with the insurance company and my car looks brand new. Thanks!
8/28/2021
Sheila M. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you!
7/28/2021
Judith A.. VERIFIED CUSTOMER
Vehicle Make : Lincoln
They did a great job. Even went above and beyond.
7/16/2021
Harold W. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was nice all good I sure appreciate you thank you
7/16/2021
Hartzell C. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Had redo or adjust the rear gate. Jury is still out if the problem Condor. Jackie and Brian were great relative to customer service. No doubt
I will be completely satisfied at some point.
6/19/2021
Dawn L. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent body work/repair
6/3/2021
Tammie W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jackie made this whole experience painless and I liked being updated with each process taking place. I will absolutely refer all my friends/family who may need any repairs done.