To begin with, I couldn't have asked for a better estimator. Travis was amazing from the beginning. He went above and beyond what was expected of him. He made me feel confident that my vehicle was in great hands. Travis handled any issues that came up and did everything in his power to return my vehicle to me as soon as possible. He kept in contact with me the whole time, giving me updates and making me feel at ease. Thanks to the courtesy and commitment Travis provided, I will continue to be a customer and will recommend your services to all my friends and family.
6/8/2016
James B. VERIFIED CUSTOMER
Vehicle Make : Honda
You made an unhappy situation VERY tolerable. And a big thank you to Yvonne Sanchez.
6/8/2016
John M. VERIFIED CUSTOMER
Vehicle Make : Ford
George was very, very helpful. He went the extra mile to make sure severything. Got taking care of , answered all of our questions . I would recommend anyone to go to see George at Camelback Collison .. June McDowell
6/8/2016
Judith Y. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Although we took an extra day to pick up because we were notified late in the day that my car was ready, the car was not ready when we arrived the next day, it still took over an hour, I think it was from the detail crew. Several interior trim items still had to be put back on both front doors after it was delivered, I noticed this as I was doing a visual inspection, not your staff- before they were satisfied it was ready . When I got the car back, after waiting again, the all weather floor mats were missing, all 4. I assume they were removed to be cleaned, but after waiting again, given to me dirty.
I hope the lack of care for my property or of a final supervisor inspection before delivery was because it was a Friday afternoon and not a flaw in your final delivery method. If someone who knew what they were doing had gone over my vehicle in an attempt to keep this from happening, I believe the issues I bring up would have been caught, making for a smooth delivery.
6/7/2016
Lidia T. VERIFIED CUSTOMER
Vehicle Make : Toyota
There are issues with my car that weren't fixed.
6/7/2016
Gabriel V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Never would I go back!!!
6/5/2016
Angela C. VERIFIED CUSTOMER
Vehicle Make : Honda
We were promised a professional and high quality repair, instead we got mediocre service!! The car keeps having problems with the repair and there are some parts missing. The trunk door decided that it didn't want to open one day out of nowhere, and when we took the car back to the collision center, "the door open just fine" after they looked at it for half a hour!! On top of everything the repairs look like they were done by somebody on their backyard, nobody payed close attention to the details and the parts look like they are out of place (there are abnormal spaces in between parts and both sides of the car look uneven.) In general expected more from the camelback collision center.
6/4/2016
Ellen F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job! Work was done nicely and on time. Thank you!
6/4/2016
Cady G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great rep handling my repair
6/4/2016
Randa W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service all around, thank you!!
6/4/2016
Vicki L. VERIFIED CUSTOMER
Vehicle Make : Mazda
The text massages is behind. You call and say car is ready, then get a text that car is 95 percent done.
5/29/2016
George G. VERIFIED CUSTOMER
Vehicle Make : Ford
The crew at Camelback Collision are true masters in the industry. George.....you are da man!
5/29/2016
Daniel W. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank u for making the process painless. Everyone was great specifically Duane.l
5/28/2016
Steven C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Took way too long! 7 days turned into 21.
5/27/2016
James D. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team at Toyota were great, Travis and the staff at front desk can not be beat! ????????
5/26/2016
Chandavy B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Estimator Travis was professional and knowledgeable.
5/26/2016
Kristin T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Linsey was very responsive throughout the entire process. And my car was completed upon the deadline we had. Very happy with the service.
5/26/2016
Brian B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
This was the easiest experience I've ever had dealing with a company! I was informed with every step of the process. Yvonne was so helpful and knowledgable and made it such a breeze! I will only use Camelback Toyota for all future work. Thanks!
5/25/2016
Glen D. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Travis was excellent from start to finish, he made my experience with CC better than any body shop trip I have had before.
Thank you Travis!
Glen D