Response time from representative was slow. Was told car would be ready by Thurs, it wasn't. Then Friday, but they couldn't promise much before 6. Was told my weekend rental was going to be paid for, it wasn't . asked for a quote on a gasket replacement on drop off, had to ask again days later, as none was provided. Transfer was to be buffed off, but wasn't until I noted it to the representative.
9/9/2016
Mary Ellen. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very processional and answered all my questions. The repair of my vehicle is excellent.
9/9/2016
Michael H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The only thing is that it took to long to get my vehicle back I wish it would of taken to get it bck sooner
9/9/2016
Sergio R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am really satisfied with the work they did on my truck the service was fast and good quality and thanks you guys for fixing my truck. Thanks Bryan for everything....
9/9/2016
Lori S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
They were very helpful and did a great job repairing my car.
9/8/2016
Debbra H. VERIFIED CUSTOMER
Vehicle Make : Lincoln
The first thought is that I was contacted by State Farm to move on the claim. They helped with the location of people who did the repairs. I work at the VA Med Center and live off 7th St. the rental car agency was exceptionally convenient. So the voice was made by ****. Approved by State Farm. 2. Convenience from work. 3. Location of rental car. 4. Updates about the progress on the car. 5. And staying on track. The car looks great and I will definitely recommend you. Thank you.
9/7/2016
Eliud S. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank u guys my car is looking real nice know once again thanks for taking care of my car
9/3/2016
Angela S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Looks perfect!!!! Thank you for your quality service!
9/3/2016
Emily M. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was helpful.
9/1/2016
Ronda F. VERIFIED CUSTOMER
Vehicle Make : Honda
Yvonne was excellent and walked me through the whole process. Car looks great
8/31/2016
Bryan P. VERIFIED CUSTOMER
Vehicle Make : Kia
Nice job on completion of my repairs,
Communication through text needs a little work,not accurate...but did follow up with a phone call informing it's not correct. Thanks
8/28/2016
Fernando M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Staff was very helpful thank you will go back again if I need my car repaired again for sure
8/28/2016
Ramon D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everybody was very professional and treated me very courteously.
8/28/2016
Dana C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good service and on time !
8/26/2016
Sonam G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The people that work their are awesome and really helpful
8/25/2016
Brandi C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was pleased to see my car looked like it was never in an accident!
8/25/2016
Til S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
it was an awsome place. i got beyond expected service. a1 service. love these guys.
8/25/2016
Deeann W. VERIFIED CUSTOMER
Vehicle Make : Honda
Yvonne is an absolute professional. She made the process seamless and went above and beyond for me. A true asset to the team. The ladies in the reception area were super nice as well! I will not hesitate to return if the need arises!
8/24/2016
Gary P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent work and customer service. 2 thumbs up. Thanks.
8/24/2016
**** W. VERIFIED CUSTOMER
Vehicle Make : Kia
Fantastic! Extremely professional and expedient work. Was done very quickly and efficiently. I will recommend to any and every one that needs repairs.