Excellent experience. Rob **** was our customer representative. He was very professional; kept us up to date about the repairs on a timely basis and the repair was done more quickly than was initially predicted. The repair work was a very good job and the car was vacuumed and washed when we picked it up. I would recommend your Collision Center to others.
5/25/2017
Simon L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for your fast amazing costomer service.
5/24/2017
Amy S. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Travis and Keenan were friendly and professional, explained the process in detail and thoughtfully answered my questions. The experience was pleasant considering I got banged in the rear.
5/24/2017
Joseph P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job, but too many messages and several calls were repetitious and not really necessary or appreciated
5/24/2017
Amanda D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was nice, welcoming, and very helpful. Thank you.
5/24/2017
Cesar B. VERIFIED CUSTOMER
Vehicle Make : Ford
My wife had to take the vehicle back for an alignment that was supposed to be done to begin with. She was late to our daughter's graduation because she had to drive all the way back to return the vehicle for the alignment. Meanwhile, she also had to swap out my baby's car seat once again into the sedan (not and SUV) like we had before which took up a lot of her time and energy having to deal with our baby girl who is only 18 months old. Camelback collision needs to slow down and listen to the customer and follow through on their promise to repair the vehicles in a timely manner.
5/23/2017
Wendy F. VERIFIED CUSTOMER
Vehicle Make : Honda
Yvonne was great. She kept me informed and was very efficient. The bumper looks great, but when they washed the car, the paint on the trunk door has been damaged. I have pictures and would like the damage repaired. I realize there was sum damage already present and was reported, but the condition is much worse and in new places when my car was returned.
5/23/2017
John O. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great
5/21/2017
Theresa C. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Rob was very helpful!
5/19/2017
Jacqueline H. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job- thanks!
5/18/2017
Marc M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job!
5/14/2017
Connie H. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was the most professional body shop I have ever dealt with. My 10 year old car feels almost brand new!!!!
5/14/2017
Jose C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job
5/13/2017
Alex F. VERIFIED CUSTOMER
Vehicle Make : Honda
I loved all the text up dates every day ... THANKS THE CUSTOMER SERVICE ????????????????????????... THANK YOU ... THE CAR LOOK NEW WEN I PICKED IT UP THE WIFE WAS HAPPY THANKS FOR ALL YOU GUYS DID ????????
5/13/2017
Ann S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service, thank you
5/13/2017
Stephanie Y. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great clean car! Only thing is I got a text that my car was complete a day before it really was. But great experience overall. Thanks!
5/13/2017
Yonatan L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very impress with everything there communication and bob was very helpful all the way from the beginning to the end.
5/12/2017
Christa K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Don't contact me
5/12/2017
Eliana I. VERIFIED CUSTOMER
Vehicle Make : Scion
I was completely satisfied how Camelback Toyota Collision center treated me. Yvonne was so friendly and very thorough in explaining the process, making sure I understood everything. I was also pleasantly surprised that my vehicle was finished two days earlier than anticipated because the tech working on my car was willing to spend extra time on it. I feel Camelback Toyota Collison Center went above and beyond customer service. Thank you.