Very good service. Very good job. Looks brand new.
8/9/2017
Jordan S. VERIFIED CUSTOMER
Vehicle Make : Honda
I had such a great experience while my car was getting repaired. David was informative and was great about giving me updates on my car. He was great to work with!
8/9/2017
Hydie S. VERIFIED CUSTOMER
Vehicle Make : Honda
Rob was very personable and helpful. He was polite and open to any questions to ensure I had all the information. The only problem I had was with the receptionist the first day I went in to drop off my car. I had an appointment at 8am and didn't get seen until 8:25am. My ride home was waiting for me the whole time and I checked in with the receptionist around 8:15 to ask how much more time would it be and she told me she had already told the car specialist and I just needed to wait. Finally Rob came out at 8:25 and he was very apologetic. He was in a meeting and he had not been told I was waiting this whole time. I felt the receptionist was not helpful and did not try to see what was going on when she knew I was waiting and my ride was waiting outside as well. Rob was very apologetic so he made things better. I appreciate his concern over the receptionist issue.
8/5/2017
Ernest B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yvonne Sanchez, gave me the best customer service I've ever had!! She went over & beyond the call of duty, with a smile! I never expected this kind of thorough & knowledgeable attention she gave me thru the entire process! She was extremely professional and I felt very comfortable with her as well! She truly addressed all of my needs! She literally took the pinch right out of what I felt would be a hectic & tedious auto repair process! She is a true asset to your company and she should be recognized as such! Yvonne has made a real positive impact on me with regards to Camelback Collision Cener. Truly the best person you should have as your foreperson representing your customers as they come thru your doors! Having worked in sales myself, I know firsthand how important it is to have someone like Her! Kudos to Yvonne for a great job well done! I will certainly pass the word along. Thanks from a very happy customer! Ernest B
8/5/2017
Celia E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yvonne explained it all to me, she was very knowledgeable.
8/4/2017
Stephanie D. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car was,ready earlier than promised. I received photos of the damage, estimates and the service was exceptional.
8/4/2017
Matthew B. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you for a job well done and on time.
8/4/2017
Jayne L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service
8/4/2017
Lorraine G. VERIFIED CUSTOMER
Vehicle Make : Kia
The staff were nice and respectful
8/4/2017
Cindi L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Tim was awesome! Answered all our questions and fixed everything to our satisfaction. Even a day earlier than promised.
8/4/2017
Mark K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good experience Service coordinator was grest
8/2/2017
Tanim H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car looks amazing and overall I am 99% satisfied. The only negative is that the light in my trunk was not replaced as the estimate and receipt said it would be. I have not yet reached back out to resolve this issue.
8/2/2017
Christian L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fantastic
8/2/2017
Stefanie H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a wonderful experience! My State Farm advisor was perfect!
8/2/2017
Mathias N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Overall great job ( customer service and labor ), but it took little too long
8/2/2017
Ruth M. VERIFIED CUSTOMER
Vehicle Make : Toyota
David Walter the estimator and coordinator for my repair was awsome!
7/30/2017
Jeffrey M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Yvonne was fantastic. She kept constant communication and it was obvious that she had done work before my drop off to make sure the parts were ready. They replaced my bumper, had it wrapped and offered to replace my windshield (which they did) and the truck was ready by 4p on the same day I dropped it off. Very happy with my experience.
7/29/2017
Margo L. VERIFIED CUSTOMER
Vehicle Make : Lexus
My service advisor was wonderful! Kept me informed and was always prompt at our meetings. Extremely helpful through out the process!
7/29/2017
Jordan D. VERIFIED CUSTOMER
Vehicle Make : Honda
Rob was very helpful during pickup. He went the extra mile to ensure I was happy with the end result.
7/29/2017
Marcelle L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service and coordination with my insurance company.