Ed Hammers from Camelback Toyota recommended David Walters from Camelback Collision. David, Duane, Luke and the the receptionist (sorry, I didn't catch her name) were top notch. I was kept in the loop about my repairs. All phone calls were returned promptly and the repairs were done in a timely, professional manner. My Tacoma is like new again and I will recommend Camelback Collision to my friends & family!
8/7/2019
JEFFREY "EVEAN". VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Amazing work and customer service is very well done. The adjusters are also very good and handle your issue with care and consideration.
8/7/2019
HAMID J. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
David Walter is wonderful to work with. Thank you for everything.
8/3/2019
David M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Great service and friendly staff. I have had two vehicles here and they do great work.
8/2/2019
ADOLPH S. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I was treated better from start to finish then some stores where they have a sales people that are on commission. Everyone was extremely helpful from start to finish thank you so much for hiring these wonderful people Not only were the exceptionally nice and friendly but they were very knowledgeable also thanks again.
8/2/2019
CHRISTINE P. VERIFIED CUSTOMER
Vehicle Make : NISSAN
The techs did an amazing job and in a very timely manner. Bob kept me updated on the progress and when I picked up my vehicle it looked completely brand new!! Thanks Camelback Collision!
8/1/2019
DONITA Y. VERIFIED CUSTOMER
Vehicle Make : HONDA
I hope I never have to have my car’s body repaired again. But if I do, I would bring it to Camelback Collision. Thank you for a beautiful job.
7/27/2019
KERRY M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
So far we have not noticed anything amiss with the repair. Thanks!
7/25/2019
THERESA T. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
The team was very knowledgeable and had a lot of patience with me. Initially, I was not happy when I test drove the car after I was told it was ready. After the test drive, I believed the car was not fixed properly. They had a couple mechanics and quality control person drive it again. They believed the car was fixed and in need of no further repair. They did, however, tell me that they would take the car to Hyundai for me to have their mechanics look at it. I left the car with them. I called today and was told that another mechanic from Hyundai had stopped by and they asked him to take a look at it. He said the car was fixed and needed nothing further. I was not convinced. Bob could tell I was not pleased so he told me the car would be taken to Hyundai the next day. That evening I asked my husband to come with me so he could test drive the car. I wanted to know if I was wrong and that the car did not need any further work on it. Bob was extremely accommodating, even telling me that if I was not satisfied, they would take it to Hyundai at their cost. My husband drove the car and told me it was fixed and that he did not understand why I believed it was not fixed. I apologized to Bob for my behavior and mistrust in him and his team. He was very kind. I am very happy with how Camelback collision handled the repairs on my car and how they took care of me, too. I will recommend them to others. Thank you.
7/23/2019
CHELSEA B. VERIFIED CUSTOMER
Vehicle Make : HONDA
Everyone at Camelback Collison was very friendly & helpful. The work was done in a timely manner and they updated me throughout the process.
7/23/2019
TIMOTHY K. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
GOOD SERVICES THANKS
7/22/2019
Stephen B. VERIFIED CUSTOMER
Vehicle Make : ACURA
Great job! Kept me up to date and got my car done quickly and with quality! Nice job!
7/20/2019
HARRIET F. VERIFIED CUSTOMER
Vehicle Make : LEXUS
The cleanup and completion detailing was not up to high standards.
7/19/2019
DEBORAH D. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
From start to finish, Camelback Collision has been a top notch; customer service is a priority with you, a very complete and wonderful experience. Duane, Bryan, Eduardo, the girls at the front desk were all there to totally assist me. Your continual updates by text left no doubt in my mind as to what was happening, each stage/step of process was explained... what had been completed. I am so over the top with my experience with your company and I definitely use you again should I have any future unfortunate circumstances.
The car itself looks gorgeous! The interior of the car, which I had even joked now I have to go vacuum out the dog fuzz, had been completely cleaned; dog hair, dog nose art work on the windows, dash, seats, carpet ..WOW!
I will most definitely recommend Camelback Collision to any of my friends and I am so proud to know that USAA chooses your company to assist fellow members. TOTAL QUALITY!
Customer Service 100%
You listened.
You heard me.
My deepest thanks to all.
7/19/2019
Sara S. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
It couldn’t have went smoother. The customer service I received was excellent.
7/19/2019
MARJORIE E. VERIFIED CUSTOMER
Vehicle Make : HONDA
Thank you.
7/18/2019
ROSAURA M. VERIFIED CUSTOMER
Vehicle Make : HONDA
The staff was great. I was well informed about the process and everyone was super helpful.
7/17/2019
HALLE O. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Most of my experience was great, but I was given incorrect time lines and only got updates when I perused them.
7/16/2019
ALEX A. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Left side of my truck looks brand new
And they cleaned the inside, I’m happy to have my truck back
7/16/2019
KARLA A. VERIFIED CUSTOMER
Vehicle Make : KIA
The staff was great and my car is looking fly thank you for all your hard work.