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Real Reviews from VERIFIED CUSTOMERS
CHARLIE V. VERIFIED CUSTOMER
Vehicle Make : CADILLAC
I would recommend you guys to anyone
10/31/2019
FRANCES F. VERIFIED CUSTOMER
Vehicle Make : NISSAN
I would recommend to everyone to take their car to get fix at that location. Very good customer service. They treated me so good, this is the second time that I had my car worked on. I was satisfied with the job they did. Thank you very much to Caleb he knows how to make a person feel so comfortable to trust them with our car. He explained everything by detail what they were going to do with our car.
10/31/2019
MICHAEL M. VERIFIED CUSTOMER
Vehicle Make : FORD
Exceeded my expectation!
10/31/2019
DAN S. VERIFIED CUSTOMER
Vehicle Make : HONDA
Very friendly and concerned about how you were treated.
10/31/2019
MARK WIDEMARK. VERIFIED CUSTOMER
Vehicle Make : NISSAN
The online notifications lagged behind the actual communication I received from the dealership. Two days after getting the truck back it was emailing me saying it was 'almost done'. Also, kept getting my name wrong in the system and calling me Mark. Otherwise, the repair itself and the rest of the service was awesome, the price was fair for what was done.
10/30/2019
WALTER G. VERIFIED CUSTOMER
Vehicle Make : HONDA
No complaints! They exceeded all expectations in a timely manner.
10/30/2019
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Jordan was amazing at keeping me up to date with the progress of my car . Jordan is the true model of how a customer service should be given . 5 stars all around ????
10/29/2019
RICHARD B. VERIFIED CUSTOMER
Vehicle Make : CADILLAC
Great staff, great service, great results. Thanks
10/26/2019
LAURA S. VERIFIED CUSTOMER
Vehicle Make : HONDA
The team did a wonderful job fixing my vehicle. They are all very personable and polite
10/25/2019
MATT F. VERIFIED CUSTOMER
Vehicle Make : JEEP
Communication with tour team was amazing. Updates from you let me plan accordingly. Wonderful job.
10/25/2019
MYRNA O. VERIFIED CUSTOMER
Vehicle Make : INFINITI
Very pleasant, complete and quality repair.
10/25/2019
LILLIAN C. VERIFIED CUSTOMER
Vehicle Make : INFINITI
Super professional , pleasant, efficient employees.,great attitudes, everyone of them from phone to desk to the young man that took my keys. In short, service was excellent and my car looks new! Ok hope I never need to return but this will Be the first place I come if I need to!
10/21/2019
SANDI H. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Everyone was SUPER from the time I goy an estimate to the time I picked up the car. Joedan was very super from start to finish. The office Super ladies were super from start to finish. Everyone was SUPER CARING of my REBA.
10/21/2019
RICK B. VERIFIED CUSTOMER
Vehicle Make : FORD
Excellent communication. Jordy was great
10/20/2019
FRANCES G. VERIFIED CUSTOMER
Vehicle Make : NISSAN
You were very pleasant to work with and I would willingly recommend you to any one.
10/18/2019
TONYA D. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Bobbie was simply amazing as always! He makes sure that everything is done properly and the customer is satisfied. This is my 3rd time here and I refuse to go anywhere else because of him.
10/16/2019
JAMES P. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I was told by my insurance that it was quick repair shop. I took it in for estimate. Was told they would order the parts and then when I brought it back it would be ready in a couple of days. Brought it back on a Tuesday. On Wednesday I got a message that it should be done on Monday. I asked why it would take so long for a simple repair and was told sometimes we have to order "rivets and things." On Monday I get an email saying it was on schedule to be finished that day. Then no more communication. Nothing. I came by Tuesday morning to see if I could pick up and was told it wasn't ready but would be ready at 2pm that day. When it was finally ready it ended up being 1000 over the estimate. The vehicle was clean and the repair was done well. But it took too long. Poor communication on the back end. Over the estimate. And I couldn't help but think your company was making as much on your rental car service than your repairs as I was asked about 6 times about rentals. Don't plan to come back. I also left a voicemail for a manager because I wanted to discuss my experience but never got a call back. I did report my dissatisfaction to my insurance company.
10/15/2019
WILLIAM O. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
My vehicle looks great! Your team did a wonderful job!
10/13/2019
KENNETH O. VERIFIED CUSTOMER
Vehicle Make : FORD
Having my truck repaired by Peoria collision center was a great experience. They were all a great group of people who always worked together as a team to get the job done quickly and professionally. I would highly recommend them to anyone who needs their vehicle repaired.
10/11/2019
ARTHUR H. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Your people did a great job. I will be bringing my future business to you and recommending your company to all of my friends. Thank you.
10/11/2019