Chris kept me informed and answered all my questions. Even though a supplemental request was made they still were able to have the car repaired and ready to go in the original date of completion. Always courteous and professional I am completely satisfied.
1/21/2016
Elizabeth M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Everyone that we encounter was great to us and very helpful!
1/20/2016
David B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Larry was AWESOME! He made a very inconvenient situation into a comfortable experience and made us feel secure about the situation! From the rent-a-car to the drop off and pick up..he was great and went way past his call of duty!!!!
Than you!!!!
1/20/2016
Karen G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent service
1/18/2016
Debra O. VERIFIED CUSTOMER
Vehicle Make : Toyota
The actual repair was excellent. Larry was great. My issue was the difficulty I had getting the car scheduled and actually to the garage. I work long hours in December and wanted to drop the car off after the initial assessment. I was told I had to bring the car and could not just leave it. I tried to bring the car in at 8:00 in the morning and was told that the employees were always in a meeting at that time. It was about 30 days before I actually got the car in. I was told it would take about 3-4 days to repair. I got a rental ca r from Enterprise. The next day I got an email saying my repair would actually take 10 days so I returned the rental car because I didn't want the added expense. The car was indeed ready in the original 4 days so I could have kept the rent car. While work was good the scheduling and communication was not
1/17/2016
Monica P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great repair, quick service good experience
1/16/2016
Russell M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Service outstanding, esp by Michael Brosin, Trent Hewitt and the Manager of the Collision Center
1/16/2016
Cynthia W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Larry and his team did a great job taking care of me during this unfortunate event. They were very thorough in their follow up to keep me informed on the progress of my car. Larry made this an easy, peaceful and smooth process.
1/15/2016
Ken C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Car looks great. Thanks
1/14/2016
Cindy O. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Perfect, as always.
1/14/2016
Steve G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The collision person that was in charge of car deserve a 10. Great Job. I was always updated and inform.
1/13/2016
George T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great service, on time and professional!
1/11/2016
David H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Trent was very helpful in the process of getting my repair completed. He called me several times with updates on the repair work and went over the work that was done prior to my leaving the shop. Crest is well represented with a valued employee such as Trent.
1/11/2016
Ericka E. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jordan was great
1/9/2016
Ken T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great job plus the staff was exceptionally courteous and helpful.
1/9/2016
Douglas B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great communication throughout the repair process. Thank you.
1/7/2016
Linda P. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Greg v in service and Trent in repairs were extremely helpful and patient while my car was being repaired and serviced. Crest does a great job managing customer care.
1/6/2016
Deanna W. VERIFIED CUSTOMER
Vehicle Make : Kia
Larry was wonderful. Your staff is friendly and helpful and it was so much appreciated. Thank You