This was the BEST experience hands down! Larry was SO attentive and made sure that I understood everything. He also was very patient and made sure it was done right!
2/20/2016
Stephen B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
As of now Ive been perfectly satisfied.
2/19/2016
Lawrence E. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Chris Loaiza is the best! His service and attention to detail is unsurpassed. He is a loyal and dedicated longtime employee who is a great assets to the company.
2/19/2016
**** W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Really appreciate the level of communication. Car looks great.
2/19/2016
Matthew M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I appreciate being kept up to date on the progress of my vehicle. I didn't think it was necessary to schedule an appointment to drop the car off, since I just came in and gave the receptionist my keys and had the rental car company pick me up. Other than everything was great.
2/19/2016
Kay H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Everyone I met was courteous and professional. I was kept informed all through the process. Never fun to be involved in an accident, but I felt they gave me every consideration.
2/18/2016
Kent B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Larry was very professional and courteous
2/18/2016
Triana P. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I was pleasantly surprised at how quickly the job was done. Everyone was kind and professional. Thank you all so much!
2/18/2016
John F. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Professional experience and quality work. Larry was awesome to work with and addressed all of my concerns. 5 Star Job!
2/18/2016
Tonya S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Always get great personnal service! Love my Crest Family!
2/18/2016
Peter M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent work and daily updates was great customer service
2/18/2016
Kellen W. VERIFIED CUSTOMER
Vehicle Make : Nissan
We have a reservoir leak related to the windshield wiper fluid. This should have been recognized during the repair. The body shop should have tested the reservoir for leaks given that bulk of the accident was near that area. When I picked the car up the rseservoir was empty. It should have been tested. It was not until I took the car in for the emissions testing and asked the shop to fill it up that we discovered the leak. Took the car to Crest Nissan yesterday for oil change and regular service and asked them to confirm the leak. Was told everything would have to be disassembled to confirm. This could have been avoided if the proper due diligence was done at the beginning of this repair.
2/17/2016
James W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Really nice work and professional people. A very good experience overall.
2/17/2016
Raja C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Good service. Agent is helpful
2/17/2016
Kim L. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Looks like new.
Thanks
2/15/2016
Mogens N. VERIFIED CUSTOMER
Vehicle Make : Cadillac
job well done. Good jon to all. We are happy.
2/13/2016
Leslie H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Trent Hewett was great. Very easy to work with.
My car looks great! I'm very happy with the work
that was done. Only thing that I was not satisfied
with was the amount of time it took to get the
work completed. One month is too long even
with dealing with insurance.
2/13/2016
Howard P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great service!
2/13/2016
Kenneth W. VERIFIED CUSTOMER
Vehicle Make : Audi
Very informative and helpful throughout the process
2/11/2016
Janice D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
So far the repair work looks good.
I'd like do 3-month and periodic checkups on the repair work to gauge my satisfaction with the work.