The experience you can pass along to your team about the repairs that was completed at Crest was excellent, they provided consdence feed back on the update of repairs. They were polite and knowledgeable, and willing to listen. Thank you so much for completing the task and getting my car back to me 7 days ahead of schedule.
8/11/2017
Brian W. VERIFIED CUSTOMER
Vehicle Make : Honda
High quality work and finished exactly when I was told it would be done. Convenient to enterprise rental. Staff treated us very respectfully and took care of our needs. Hopefully I will not need to have body work done again, but if I do I will be coming back to Crest.
7/29/2017
Bruce B. VERIFIED CUSTOMER
Vehicle Make : Volvo
I would like to thank Crest for the job that was done on my car. The entire process, from the estimate, drop off, repair, and pick up was seamless. I was kept updated on the progress, and the car was ready when promised. To Larry and the staff, thank you!
Bruce B
7/19/2017
Christopher H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Crest always does a great job. Larry Marshal is the best at his job. He manages his crew to do excellent work and always returns your car on time.
7/15/2017
Richard A. VERIFIED CUSTOMER
Vehicle Make : Volvo
Outstanding service! Thanks Larry!
7/12/2017
Heather W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Larry **** was great! He went out of his way to communicate and help with my rental.
6/30/2017
Christine R. VERIFIED CUSTOMER
Vehicle Make : Honda
The service was quick and friendly. Thank you.
6/29/2017
Katherine B. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff always kept me updated through the whole process. Very pleased with the work they completed. Great service from Larry ****! Would recommend the shop to all my family and friends.
6/29/2017
Kim P. VERIFIED CUSTOMER
Vehicle Make : Ford
Larry ****, my Customer Service Rep did an excellent job. Larry is very professional and personable and kept me informed throughout the process. And the car repairs were completed ahead of schedule. I would highly recommend Crest services. Thank you for making the repair process so easy.
6/27/2017
Michael C. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone whom we had the pleasure of dealing with did an outstanding job! This is why we're USAA members for life!
6/23/2017
Tiffany J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service. I was notified Every step of the way and they finished early. Then treated me and my daughter like family! God bless this business!
6/17/2017
Pedro S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great Customer Service.
6/17/2017
Shelley W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Updates through emails were absolutely fantastic! Great service!!!
6/15/2017
Charles H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Courtesy
6/1/2017
Greg D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great work and timely communication. Thank you Curtis
5/31/2017
Nicholaz Sanchez. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything went smoothly and was hassle free. Thanks to Chris and everyone at Crest!
5/30/2017
Danny C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Lenny was awesome
5/27/2017
Jeffery W. VERIFIED CUSTOMER
Vehicle Make : Volvo
****. My original pick date was Saturday, 5/20/17. When I drove up next to my XC60, doors were unlocked. Is a practice to leave automobiles in the parking lot overnight insecure? Eventually pick up my car Wednesday, 5/24/17.
2. When my Service Advisor and I made a visible inspection of my vehicle on Wednesday May 3rd, service advisor noticed a scratch on my drivers side read door and a scratch on my rear hatch, stated he would have those scratches repaired, scratches were not repaired.
3. When I open the door to my vehicle, vehicle was extremely filthy; steering wheel was covered with mechanics oil stains, drivers side door panel had mechanics oil stains, vehicle hadnt been detailed. Very disturbing!
4. I walked inside the shop, greeted by Chris Loaiza, expressed my displeasure to Chris of the condition of my vehicle. Chris and I walked around my XC60, he made note of the condition and Chris also noticed the passenger side front grill was dirty.
5. During the repair phase, I was well pleased with continual updates and periodic phone calls from Larry Farmer; great tool, extremely satisfied with the updates.
5/25/2017
Darryl P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
We really like working with Larry. He's very knowledgeable and honest. We will be coming back to repair my husband's vehicle from hail damage.